Quality Risk Coordinator

Quality Risk Coordinator

Department: Treasury Board Secretariat

Location: Charlottetown

Position: Full-Time Position

Employment Type: Permanent - Excluded

Hourly Salary Range: $40.17 - $50.21

Annual Salary Range: $78,332 - $97,910

Pay Level: 20

Bi-Weekly Hours: 75.0 hours bi-weekly

Posting ID: 164838-0927TBBP

Closing Date: Wednesday, October 9, 2024 5:00 p.m.

Open to: Public

The Department of Finance is committed to Equity, Diversity, Inclusion and Accessibility. Our goal is to build a public sector workforce that reflects the diverse communities we serve and to promote welcoming, diverse, inclusive, respectful workplaces that are accessible to all. We welcome all interested individuals including Indigenous People, persons with disabilities, Black, racialized, ethnic and culturally diverse groups, as well as people regardless of their sexual orientation, gender identities, and gender expressions. Those looking for more information are invited to visit our Equity, Diversity, and Inclusion Policy.

What we offer:

• Flexible working hours
• Hybrid options within PEI
• Employer-paid Health and dental benefits
• Pension Plan
• Up to $2,500 annual training funds
• 4 weeks paid vacation annually

Reporting directly to the Director of Risk Management and Insurance (RMI), the Quality Risk Consultant provides leadership and risk management expertise across government services. The Consultant is responsible for leading investigations and providing critical analysis of adverse events and actual or potential risks within their assigned service areas. In promoting a culture of safety, the Consultant is responsible for the identification, elimination and/or mitigation of risk through the implementation of evidence-based client safety, risk management and quality improvement methods.

Duties will include but are not limited to:

• Provide accurate interpretation and application of policies, procedures, and legislation related to incident reporting and investigation, disclosure of incidents, sharing of personal information and response to complaints, both formal and informal;
• Develop, maintain and provide education on appropriate organizational policies that support the implementation of a quality and risk program, including all relevant policies and legislation;
• Lead investigations into complex incidents, utilizing the most appropriate investigative process/resources to do so and support leadership to ensure appropriate follow through of investigation, communication with impacted parties and file management;
• Ensure appropriate notification of executive leaders, directors, managers, and frontline providers when there is an incident , initiation or completion of a formal investigation, and/or changes in status of a recommended course of action;
• Provide expert advice and play a key leadership role in developing the divisional strategy and work plan for the Quality and Client Safety that directly impacts the strategic direction in achieving goals related to high quality, safe, ethical provision of services;
• Lead the development and implementation of a safe and ethical culture with respect to Quality and Safety in assigned sites/services/program areas;
• In order to provide the level of leadership required, the position requires expertise to actively develop and maintain varied and complex relationships with providers, managers, directors, executive leaders, and achieve maximum impacts in client/ organizational risk mitigation and quality improvement;
• Identify opportunities to build relationships with all staff, to aid in the identification of areas of risk and/or in need of quality improvement;
• Other related duties.

Minimum Qualifications:

• Applicants must have a university degree in a related field, masters' degree is preferred;
• Leadership and/or management experience,;
• Demonstrated equivalencies may be considered;
• Considerable experience in policy development, program planning, project management and strategic or operational planning;
• Must have working knowledge in the areas of quality management principles and processes, risk management methodology, and results in measurement;
• Must have extensive organizational, interpersonal, facilitation, presentation, problem solving, conflict resolution, and oral and written communication skills;
• Requires excellent collaboration skills with an ability to plan and think strategically;
• Applicant must have a valid driver's license as travel is required;
• Applicants must have a good previous work and attendance record;
• The successful candidate must provide a satisfactory Criminal Records Check prior to beginning employment.

Other Qualifications:

• Certification in Risk Management would be considered an asset;
• Completion of business continuity program would be considered an asset;
• Additional relevant education and experience will be considered an asset.

This competition may be used to fill future job vacancies.

Please Note: Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. We would like to thank all applicants for their interest; however, only those who are selected for an interview will be contacted.

Where possible, submitting an electronic resume or job application is preferred. Otherwise, please return forms to PEI Public Service Commission, P.O. Box 2000, Charlottetown, Prince Edward Island, C1A 7N8. Applications may be sent by fax to (902) 368-4383. IT IS THE RESPONSIBILITY OF THE APPLICANT TO CONFIRM RECEIPT OF THE APPLICATION, BY TELEPHONE OR IN PERSON PRIOR TO THE CLOSING DATE. Please ensure that the appropriate Posting ID number is stated on all application forms. You can apply online or obtain an application form by visiting our web site at www.jobspei.ca. Forms may also be obtained by contacting any PEI Government office, ACCESS PEI Centre, Regional Services Centre, or by telephone (902) 368-4080.

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