Clinical Manager- Emergency Department

Exceptional Care–Exceptional People

The Brant Community Healthcare System is a two site Community Hospital located in Brantford and Paris, Ontario.

• The Brantford General is an acute care hospital
• The Willett in Paris is an urgent care centre and transitional beds
  
  

By choosing to work at Brant Community Healthcare System (BCHS), you are joining an organization with more than 130 years of making a positive difference in the lives of the people we serve throughout our communities. We value Care, Accountability, Respect and Equity, and we are working together to build a healthier community!

Why Choose BCHS?

• Centralized Education Fund – opportunities for continuing education and staff development.
• Various schedules available (e.g. 4 on 5 off for full time nurses)
• HOOPP Pension Plan
• Predictable work locations
• Discounted onsite parking (no shuttles or waiting lists)
• Support 24/7 – you’re not on your own (managers on call, physicians, allied health, and support staff).
• Wellness matters – our Employee Assistance program is free and confidential to all employees and family members.
• Ongoing infection and prevention control measures, education, appropriate PPE and support available to all employees.
  
  

We are seeking a dynamic leader who is engaging, committed to quality care environments, excels at building successful teams, and focused on ensuring positive patient outcomes to join our leadership team.

Your excellent change leadership and management skills are exceptional and as a highly motivated leader you have a proven track record of developing and maintaining strong working relationships.

To ensure our mission, achieve our vision and strategic directions of the hospital, the BCHS requires high performing leaders capable of raising the bar in delivering the highest standard of healthcare and compassionate leadership in the provision of exemplary services to our patients and families.

To help us achieve our goals the BCHS is focused on attracting, motivating, and retaining the very best leaders needed to drive the Hospitals strategies.

Position Summary

Clinical Manager, Emergency Department

Reporting to the Clinical Director, the Clinical Manager - Emergency Department is responsible for effective unit operations and providing clinical services resulting in safe, high-quality patient care and outcomes. The Clinical Manager guides and supports an interdisciplinary healthcare team to ensure positive patient and family experiences in a quality care environment.

Qualifications

• Bachelor's degree in Nursing or Healthcare related field is required; a Master's degree in a relevant field preferred
• Registration is held in good standing with the applicable regulatory body.
• Minimum 3 years in a progressive leadership role
• Minimum of 5 years recent acute care hospital experience, Emergency Department preferred
• Demonstrated critical thinking, problem-solving, leadership, communication and facilitation skills.
• Proven change leadership, coaching and multidisciplinary team development success
• Evidence of strong clinical knowledge and decision making
• Evidence of knowledge of, and experience with, Quality, the use and interpretation of metrics, and change management required
• Excellent interpersonal, communication skills, organizational and time management skills
  
  

Responsibilities

In collaboration with the Director, the Clinical Manager:

• Oversees the daily operations of the clinical unit to ensure safe, evidence-based care is provided at the unit level for our patients and the community we serve.
• Manages the unit resources (Human, Financial, and Physical) to deliver effective, efficient, safe patient care.
• Ensures clinical excellence, including high-quality, safe patient care and exceptional patient/family experiences.
• Manages day-to-day operational excellence: Human, Financial and Physical resources.
• Leads high-performing teams and supports a healthy work environment for staff.
• Ensures compliance with required hospital policies and all legislative requirements.
• Builds positive relationships across the organization and with external partners/agencies.
• Supports a patient-centred model based on best practice, program and corporate standards, continuous quality improvement and the organization's strategic direction.
• Builds a professional practice climate and facilitates an interdisciplinary approach to patient care
• Accountable for performance metrics, monitors and evaluates the operational impact on metrics to identify improvement opportunities.
  
  

Required Skills

• Strong commitment to patient and family-centred care and exceptional patient/family experiences
• Demonstrated people-centred leadership capacity
• Highly effective interpersonal and communication skills
• Strong collaboration skills
• Holds self and others accountable
• Strong knowledge of quality improvement, utilization, risk and financial management, and collective agreements
• Knowledge of legislation applicable to areas of responsibility
  
  

CULTURE ALIGNED TO PEOPLE-CENTRED LEADERSHIP

• Team-based
• Engagement and empowerment
• Decentralized decisions
• Accountability
• Collaboration/partnerships
• Openness/ transparency
• Tapping into the collective wisdom of staff
• Compassion and empathy
• Patient/ family needs are central to all decisions
• Supportive learning environment
  
  

Additional Information

The Brant Community Healthcare System (BCHS) is an equal opportunity employer committed to employment equity and diversity in the workplace. We welcome applications from women, Indigenous persons, members of racialized groups, visible minorities, persons with disabilities, persons of all sexual orientations and persons of any gender identity or gender expression.

Brant Community Healthcare System is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please inform them when contacted, and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.

To ensure equal opportunity during the recruitment and selection process, please get in touch with your Recruiter to discuss accommodation.

Effective September 7th, 2021, all applicants must provide proof of full vaccination against Covid-19 (in the form of watermark receipts from the provincial portal) or provide written proof of a medical or religious reason for not being fully vaccinated as per the provincial direction as set out by the CMOH Directive 6.