Privacy Advisor

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!

Accountabilities:

• Provide excellent relationship management and engage in ongoing communication with internal stakeholders in information services, clinical areas and supporting services to ensure hospital-wide privacy awareness and identification and minimization of privacy-risks and foster cooperation, and with external stakeholders such as the Information and Privacy Commissioner of Ontario, other hospitals and community partners
• Acts as a subject matter expert and provide guidance and expertise in response to privacy related breaches and incidents and access requests
• Prepares privacy impact assessments in response to new projects or significant changes to existing programs
• Maintain up-to-date knowledge of the current and coming access and privacy standards and practices affecting hospitals/health care
• Initiates, facilitates and promotes activities to foster privacy awareness within the hospital and related entities
• Supports the development, implementation, and maintenance of the organization's information privacy policies and procedures in coordination with the director of health information management, privacy and freedom of information (FOI), internal privacy oversight committees and legal counsel as required
• Handles all operational activities for FOI access requests, including; tracking requests, coordinating record searches; preparing notices to internal program areas, requesters and third parties prescribed under Freedom of Information and Protection of Privacy Act (FIPPA); severing records and preparing indexes of records; fee calculations and draft decisions, collecting deposits and fees prescribed by FIPPA; and disclosing records
• Performs ongoing compliance monitoring activities such as auditing access to personal health information within internal and external health information management systems
• Develops, implements, and delivers privacy training, orientation, and on-going awareness campaigns to all employees, volunteers, medical and professional staff
• Provides operational support in receiving, documenting, tracking, investigating, and taking action on all complaints concerning the organization's privacy policies, procedures and practices
• Maintain current knowledge of Osler policies, procedures, relevant privacy or healthcare legislation, and advancements in information technologies to provide subject matter expertise where required

• Post secondary degree or equivalent experience
• Five to seven years experience in privacy, risk or equivalent role
• A CIPP/C designation or equivalent or a willingness to attain the certification within the first year of employment
• Working knowledge and expertise in the Personal Health Information Protection Act
• Working knowledge and expertise in FIPPA or the Municipal Freedom of Information and Protection of Privacy Act
• Background knowledge in information security practices and principles, and is able to effectively coordinate with technical staff to enhance privacy operations 
• Experience in handling sensitive situations with discretion and maintaining strict confidentiality as required
• Strong business documentation, editing, proofreading and organizational skills is a requirement
• Ability to effectively communicate with both technical and non-technical audiences
• Experience in information technology audits and coordination of privacy and/or security assessments an asset
• Experience in a customer service environment an asset
• Experience in processing FOI requests
• Demonstrated Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

Hours: Currently days  (subject to change in accordance with operational requirements)

This is a Hybrid role: Roles that function remotely, but require essential, regular onsite weekly work.

Annual Salary:
Minimum:   $  85,839.00
Maximum:  $107,308.50

Application deadline: October 1, 2024

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Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [email protected].

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.