Relief Count Team Supervisor-Great Canadian Casino Vancouver
Great Canadian Entertainment
Date: 3 weeks ago
City: Coquitlam, BC
Contract type: Full time
Position Summary
JOB DESCRIPTION
Under the general direction of the Manager, Count Team and Cage, this position is responsible for verifying, documenting, removing and reconciling counts/assets and monitoring the day-to-day activities of the count team while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.
Key Accountabilities
JOB DESCRIPTION
Under the general direction of the Manager, Count Team and Cage, this position is responsible for verifying, documenting, removing and reconciling counts/assets and monitoring the day-to-day activities of the count team while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.
Key Accountabilities
- Monitors count teams; provides input for team member performance objectives and evaluations
- Prepares count room, drop boxes, cash cassettes and drop carts
- Verifies, documents and reconciles all counts including bank reconciliations and interim balances; provides reports
- Reports all discrepancies and suspicious cash and cash equivalents
- Participates in corporate count training and assist in conducting site training
- Responds to, resolves or escalates count issues
- Performs regular preventative maintenance on count equipment as per schedule
- Communicates effectively with all appropriate operational departments
- Builds strong working relationships with guests and team members
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Manages other initiatives as required
- Performs other duties as assigned
- Must hold active Count Team job code at Great Canadian Casino Vancouver
- Minimum 2 years of experience in high volume cash handling along with previous supervisory experience
- Must be available to start work at 3:00am
- Ability to successfully obtain a Gaming License
- Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
- Back office environment, standing, walking or sitting for long periods of time, non-traditional work hours
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