Director, Operations (Moncton)

Who We Are

Vantage Group is a privately owned, industry-leading investor, developer and manager of airports. Our current portfolio includes airports in Canada, Europe, the Caribbean and the United States. Our most recent additions include Vantage’s role with LaGuardia Gateway Partners (LGP) to lead and oversee the $4 billion redevelopment of LaGuardia Airport’s Terminal B, the largest transportation public private partnership in the United States, and Chicago’s Midway International Airport where Vantage has formed a partnership to redevelop and operate the concession program.

Offering more than 25 years of experience, we have received international recognition in areas such as design, finance, operations and sustainability while delivering award-winning commercial programs and passenger experience. Millions of passengers travel through the Vantage network on an annual basis and we are poised for continued growth. Passionate about People, Place and Performance - our success lies in the strength of our global talent, a team of some of the world’s most respected industry professionals.

The role

Reporting to the CEO. the Director, Operations is responsible for all aspects of the airport operations, spanning the day to day to long-term strategic planning and includes accountability for airfield and groundside operations. As a key member of the senior management team, the position is responsible for developing and implementing annual business plans, budgets and long-term capital plans and participating in board meetings. The Director, Operations interacts with internal and external stakeholders to ensure that the operation of a world class airport that has a focus on safety, security, cleanliness, efficiency and customer service.

Key Responsibilities

• Oversees all operational aspects, including airside, landside and terminal operations, safety and security, emergency response and stakeholder management by:
• In collaboration with the rest of the GMIA leadership team, establishes a vision to help guide the development and implementation of departmental goals, objectives, policies and procedures
• Works with the GMIA leadership, Vantage and the GMIAA Board of Directors to develop and implement strategies to increase operational effectiveness, capacity and efficiency
• Provides strong and engaged leadership and direction to reports to ensure effective operations
• Coordinating construction and infrastructure maintenance activities and projects on airside and groundside while ensuring minimum disruption in airside services or impacts
• Ensuring compliance with all regulatory and legislated requirements
• Managing relationships with internal and external stakeholders including employees, airlines, community and tenants
• Services as an ambassador for the airport in the community
• Overall accountability for the Airport’s emergency response plan
• Involved in the creation of and execution on annual business planning and budgeting process along with the redevelopment and implementation of the multi-year airport master plan
• Provides reports and presentations to the CEO and the Board of Directors on a regular and as-needed basis
• Represents the airport externally with government and industry stakeholders in a variety of settings
• Works with the Director, Finance & Admin, is responsible for Operations risk management
• Other duties commensurate with the position as needed

About You

• Requires a bachelor’s degree in Engineering, Airport Operations or a related field, with at least 8 years’ experience in progressive roles; experience as part of the leadership team for an organization an asset
• Demonstrated ability to lead people and change
• Strong project management, business and financial acumen
• Track record of successfully managing and motivating teams, both in unionized and non-unionized work environments, including experience leading teams through change
• Bilingualism would be an asset
• Strategic, results-oriented leader with strong business acumen
• Demonstrates high level of ownership and accountability
• A natural collaborator and team builder who is engaged and committed, with a roll-up-your sleeves approach to challenge
• Continuous improvement mindset; open to input, new ideas and new responsibilities
• Organized and able to prioritize, with very good attention to detail
• Excellent communication and influencing skills
• Experience in interaction with a board of directors and in matters of board governance
• Must have experience building complex operations including people, processes and systems
• Quick learner, early adapter of new methods, processes and technologies

At Vantage Group, we seek and welcome unique backgrounds, perspectives, experiences and skills. As a global organization, we are always looking for differentiated points of view. We know that a diverse, inclusive and empowered workforce is essential to our shared success, and we invite you to join us for the journey.

The salary range is $97,500 - $150,000 CAD.

To Apply

Please visit our Careers page at https://www.vantagegroup.com/careers/ and follow prompts to apply with your cover letter and résumé.

All qualified candidates who are legally entitled to work in Canada will be considered.

For more information about Vantage Group, please visit: www.vantagegroup.com