Program Supervisor

Job Information

Job Title: Program Supervisor

Job Requisition ID: 62601

Ministry: Children and Family Services - Provincial Campus Based Care (PCBC)

Location: Lethbridge, Alberta

Full or Part-Time: Full Time

Hours of Work: 38.75 hours per week

Permanent/Temporary: Temporary

Scope: Open

Closing Date: October 9, 2024

Classification: Child & Youth Care Worker 3

Salary: $2,745.72 to $3,549.01 bi-weekly ($71,663 to $92,629 / year)

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx

The Ministry of Children and Family Services works to foster a society in which families are safe and resilient, individuals have sustainable employment, vulnerable Albertans have the supports they require, and no one is left behind. Children and Family Services mission is to assist Albertans in creating the conditions for safe and supportive homes, communities, and workplaces so they have opportunities to realize their full potential. Its core business is to work collaboratively with community partners to deliver citizen-centered programs and services that improve quality of life for Albertans. The ministry deals with topics that vary widely and addresses many of the issues people face across their life span.

To learn more about our Ministry’s work, please visit: https://www.alberta.ca/children-and-family-services .

Role Responsibilities

Do you have a vision of building strong communities where children and youth are valued, nurtured, and cared for?

As a Program Supervisor in the Provincial Campus Based Care (PCBC) branch, you will report to the Associate Director or Manager of the Centre. In this role, the Program Supervisor is responsible for the overall implementation of one or more programs and it’s service delivery within trauma informed, campus based Intensive treatment, Secure Services or Outreach program units The Program Supervisor communicates and implements the flow of information between Management and frontline staff and ensures policies and procedures are followed according to Ministry guidelines.

You provide direct supervision and leadership to the Child and Youth Care Counsellors regarding best practices to ensure the current developmental and well-being needs, of moderate to extremely emotionally and behaviorally challenged youth, are met in a collaborative team approach.

The Program Supervisor will also be instrumental with the operational duties of the unit they oversee, such as:

• Intake: Manages all requests and referrals for Intensive Treatment placement within the Agency and communicates with the Placement Coordination Unit the availability for all beds.
• Community: Acts as a program consultant to regional/provincial staff in areas of legislation, policy, casework, and issues specific to the Child, Youth, and Family Enhancement service delivery.
• Coaching: Complete performance appraisals and may implement performance improvement plans in consultation with Management and Human Resources.
• Planning: ensures effective fiscal responsibility for the Centre is practiced by frontline staff which may include time management approvals and expenditures, and may procure or advise Management regarding resource contracts.
  
  

To be successful in this position, you must demonstrate strong leadership and critical thinking skills. You will have related theoretical knowledge of childcare practice; assessment, treatment, and behavioral management, as well you will draw upon your exceptional written and verbal communication skills to be effective.

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies: https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf .

To be successful in this role you will need to demonstrate the following competencies:

• Agility: Demonstrated ability to manage and adapt to change. Ability to manage human, financial and physical resources within an operating environment.
• Mindfulness and Self-reflection: Being intentionally aware, focused, and present in the moment; continuously assessing, without reaction and judgment, one’s emotions and actions to guide one’s thinking and behavior.
• Drive for Results: Leadership skills, including demonstrated ability and comfort with decision making responsibilities, coaching, and teaching, and the ability to inspire and build confidence in others.
• Engaging Others: Building a foundation of trust and respect to engage staff and inspire, empower, support, coach, and mentor. Building relationships individually and as a team to create a positive working environment and to achieve the best possible CI outcome.
• Leading Continuous Improvement: Demonstrate ability to seek out opportunities for innovation and creatively problem solve. Support staff through implementing organizational initiatives. Operate with a high degree of flexibility and adaptability to implement learnings and achieving outcomes for children and families.
• Enabling others Growth and Development: Guiding others to strengthen their professional ability and CYC practice and fostering a climate of learning and self-reflection.
• Communication: Engaging in and fostering active listening, creating an atmosphere of respect and positive problem solving. Ensuring one’s verbal and non-verbal communication is congruent. Demonstrating an awareness of the impact of one’s communication in both oral and written form.
  
  

Qualifications

To be considered for this position, you must have:

• A Bachelor of Child and Youth Care or Diploma of Child and Youth Care and 5 years of related experience; or an equivalency as described below.
• You must have Valid Driver’s License; First Aid Certificate and Suicide Prevention Certificate
  
  

Equivalencies

• A related university degree (BA Social Work, BA Education, Bachelor of Health Sciences, Bachelor of Human Services, BA/BSc Psychology, BA Sociology, Bachelor of Community Rehab, BSc. Family Studies/Human Ecology, BA Early Child Development) and 5 years of related experience; OR
• A related diploma (Addictions/Counselling, Social Work, Human Services, Criminal Justice) and 5 years of related experience
  
  

Related Experience Includes

• Case management and planning in a child intervention setting; crisis intervention and protection work; foster and kinship care; family preservation and family support; counseling youth and families; knowledge of community connections and socially inclusive environments; as well as experience and understanding of Indigenous peoples, various cultures, community connections, and socially inclusive environments.
• Program Supervisors must also demonstrate effective and concise written communication skills, using professional and inclusive vocabulary. Reports and written notes may be shared with senior leadership in the Ministry.
  
  

Preferred Experience

• Related experience in a campus-based care setting, working with indigenous populations, working in youth homes, teacher, educational assistant, crisis intervention, family counselling, youth counselling, youth correction work, childcare program development (Teacher, Educational Assistant, Psychologist), trauma informed practice and behavioral therapy.
• High cultural competence and direct Indigenous related experience.
• Supervisory experience
  
  

Please Note

• To be considered for this opportunity, candidates must have demonstrated competencies in all areas of Child and Youth Care and apply through the competition advertisement.
• Applicants should be practice, people and program leaders with strong coaching and mentorship skills. The ideal candidate will be exceeding Program Supervisor competencies and be interested in leadership growth.
• Candidates who have interviewed for a Program Supervisor position in the last 6 months and have not qualified may not be invited for an interview.
  
  

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards .

Notes

There is one, 2 year temporary position available.

This competition may be used to fill other vacancies for Program Supervisor positions with Children and Family Services.

Hours Of Work

• Shift Rotation 6 days on 3 days off, 38.75 hours per week average (full-time).
• May be required at times to provide after-hours support.
  
  

Application Requirements

• In your resume, please include dates (including months and years) associated with all education and work experience.
• Complete all pre-screening questions.
• Candidates will require a Criminal Record with Vulnerable Sector Check
• Candidates will require a clear Intervention Record Check to be considered for the role (if not currently in the Child Intervention Delivery Services Branch).
• Please be advised that your current supervisor and manager will be contacted as references.
  
  

Role Requirements

• Occasional travel will be required in the Program Supervisor role; therefore, final candidates for this position will be asked to provide a current 5-year commercial driver’s abstract if it is not already on file. Employees may also be required to use their own vehicle when government fleet vehicles are not available. Appropriate insurance is required.
• As per the Health Professions Act, successful applicants must: be registered with the Alberta College of Social Workers (ACSW) to be eligible for this position, if:
• They have a degree in social work from any university in North America that is accredited by the Canadian Association for Social Work Education (CASWE) or the Council on Social Work Education (CSWE); or They have graduated from an approved social work diploma program in Alberta.
• They have, within the last five years, been a registered, certified, or licensed social worker in another province or with a member of the Association of Social Work Boards.
  

Other

• Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate.
  
  

Links and information on what the GoA has to offer to prospective employees:

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Public Service Pension Plan (PSPP) - https://www.pspp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
• Leadership and mentorship programs
  
  

How To Apply

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles , for more information.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)( https://www.alberta.ca/international-qualifications-assessment.aspx ) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information ( https://canalliance.org/en/default.html ).

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Dana Polutnikat [email protected] .