Senior Manager, Change Management

Company: CGL

Department: Enterprise Transformation Office

Employment Type: Regular Full-Time

Work Model: Hybrid

Language: English is required, French is an asset.

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

As a Senior Manager, Change Management, you will provide management to a team of change professionals assigned to projects. You will contribute to the success of projects through the effective planning and assignment of change resources, continually analyzing change needs, and creating plans to meet those needs. You will also support the advancement of change within our organization and the application of change management methodologies to improve adoption, and benefits realization.

How You Will Create Impact

• Coach and develop your team, recruit and select talent, manage and reward performance, and foster an agile culture to deliver on strategic objectives.
• Remain informed of emerging trends, provide thought leadership, training and coaching to evolve our internal change management practice and drive change maturity within our organization.
• Maintain strong understanding of initiatives within the change portfolio, identify points of change saturation and/or collision and recommend actions to mitigate risk.
• Provide leadership for change management strategy and approach. Partner to drive collaboration and deliver on change activities related to project-based initiatives, or initiatives focused on advancing change.
• Develop and monitor change metrics, provide insights and recommendations aimed at improving adoption.
  
  
  

How You Will Succeed

• You build trusting relationships and provide feedback to enable the successful development of your team and colleagues.
• You foster innovation and continuous improvement with a focus on client experience.
• You facilitate the adoption of change and create a high-performance culture through alignment of your team’s work with organizational goals.
• You successfully convey messages and demonstrate openness to exploring alternative points of view.
• You use critical thinking to guide decision making and apply a strategic mindset to adjust business plans based on shifting priorities.
  
  
  

To Join Our Team

• You have 5 years of leadership experience (coaching, mentoring, developing others and planning) and have 5 years of change management experience.
• You have advanced knowledge of change management principles, industry standards & methodologies, organizational practices, and business transformation.
• You have a post-secondary degree in Business or a related discipline.
• Having a Certified Change Management Professional (CCMP), Change Management Institute (CMI) accreditation or Prosci's Change Management certification is an asset.
  
  
  

What You Need To Know

• You will travel occasionally.
• Detail oriented work that requires continuous mental concentration for extended periods of time.
  
  
  

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.