Operations Supervisor - Afternoon Shift

By joining the RONA family, you’ll enjoy many benefits, such as:

• An inclusive and safe working environment
• Promotion of work-life balance
• Exclusive employee discounts
• Benefits: insurance (certain conditions apply), annual salary review, etc.
• Opportunities for advancement within the company
• An employer that’s involved in the community
• Teamwork and ongoing training
• A comprehensive training program for all new hires
• A student incentive program
• And much more!
  
  

At RONA, over 22,000 employees let their passion blossom every day. Our teams from the RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners across Canada are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So if you’re looking to do what you love, we could be a perfect match.

Schedule: Monday to Friday 2pm to 11pm

Your role

• Provide effective leadership to team members, including mentoring and building relationships
• Provide coaching, counselling, and training to ensure competence and the safe, efficient, and accurate completion
• Establish workflows based on delivery orders and scheduling
• Assign work to team members, taking into consideration available hours, skill sets and other resources to ensure operational targets are met
• Work with Customer Service team members to coordinate loads and carriers
• Promote safety in the workplace environment and ensure all safety rules and procedures are followed
• Identify problem areas and arrange training when necessary
• Prepare and actively participate in the annual performance review process
• Investigate new logistical innovations that would enhance overall facility performance
• Identify and assist in implementing process improvements
• Attend job-related courses yearly to remain current on industry trends and best practices
• Conduct routine meetings with staff and encourage input in order to promote job enrichment and increase overall job satisfaction
• Assess staffing requirements necessary to process business volumes and submit the recruitment and training plan to Operations Manager for review
• Ensure all work is conducted according to health and safety policies and legislation
• Directly resolve equipment issues (for example, replace failed equipment or contact Maintenance)
  
  

The Qualifications We Are Looking For

• College degree in logistics, production and operations management, replenishment, administration, or a related field (or equivalent professional experience and/or education)
• 5-7 years of prior supervisory or team leader experience in a similar position
• Proven team-building skills
• Ability to manage change well and remain positive to change
• Ability to build rapport and trust with others
• Experience and willingness to mentor and coach others
• Understanding of Fulfilment/Distribution Centre/Warehouse processes and flow
• Demonstrable knowledge of MS Office Software suite (Word, Excel, Outlook)
• Experience working with an integrated warehouse management system (WMS) and transport management system (TMS)
• Able to react and make decisions quickly, team player capable of working under pressure
• Experience creating and maintaining a Safety First culture
• Excellent communication skills
• Ability to work in various conditions (outdoor, weather, changing environment).
  
  

RONA is an inclusive employer. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.