Collections Specialist

Robert Half


Date: 3 weeks ago
City: Mississauga, ON
Salary: CA$25 - CA$26 per hour
Contract type: Full time
Description

Are you an experienced Collections Specialist looking for an exciting opportunity? Our client, a well-established company in Mississauga, is seeking a dedicated and detail-oriented individual to manage collections for their branch. This is a full-time, fully on-site role.

Responsibilities

  • Provide excellent service and deliver exceptional results in the collection of outstanding commercial and consumer receivables.
  • Conduct collection calls for all past-due accounts within your assigned portfolio.
  • Contact past-due customers by phone and email, requesting payments, and negotiating payment arrangements in line with company policies.
  • Assess and mitigate risk by referring accounts for further action when necessary.
  • Review and analyze Accounts Receivables to identify problem accounts and initiate the reconciliation or dispute resolution process.
  • Obtain and prepare credit information, recommending credit limits for Credit Supervisor’s approval when required.
  • Achieve individual collection targets to support department and company goals.
  • Manage portal and national accounts effectively.

Requirements

  • Post-Secondary Education in Business Administration or a related discipline.
  • Minimum of 4-5 years of previous collections experience with strong knowledge of credit and collections practices within a large corporate environment.
  • Certification from the Credit Institute of Canada is highly valued.
  • Proven experience in collections, with a solid understanding of credit processes.
  • Strong communication and negotiation skills.
  • Ability to work independently, handle high-volume workloads, and meet targets.
  • Proficiency in handling commercial and consumer accounts, with experience managing portals and national accounts.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.

Questions? Call your local office at 1.888.490.3195. All applicants applying for Canadian job openings must be authorized to work in Canada.

Only job postings for jobs located in Quebec appear in French.

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