Designer | Personalised Content Team

WHY DEPT?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world.

This role is part of our Personalized Creative team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalized, digital communications that change perceptions, shape new behavior's, and shift market share for our clients including eBay, Ancestry, Walmart, and more!

Job Purpose

You will design experiences for a large-scale eCommerce platform that will set the standards for others to follow. This includes bringing as much enthusiasm for production, repurposing, resizing and leveraging design systems as you do to crafting new ones. You are design focused, detail-oriented, excellent at collaborating and multitasking, and eager to be part of a team that makes things come to life. You are inspired by technology and the role brands play in culture today. You thrive navigating complexity within teams, organizations, and creativity. Leadership is exciting to you but you’re also willing to follow others because you understand that great ideas can come from anywhere.

This person will regularly exercise discretion and independent judgment and will be involved in designing digital experiences, lifestyle, and technology content to create experiences that deeply connect with people. You possess a strong design intuition and want to continue to learn, grow and challenge yourself. You also have a strong desire to ensure that clients are extremely satisfied with our services and products. In addition, you possess strong problem-solving skills and a track record of success.

You will have a hand in both designing web pages within the framework of a large Design System and ensuring that visual assets are perfectly processed for web-readiness and hand off for build.

WHAT YOU WILL DO:

• Supporting design development: You’ll collaborate with a team of designers and copywriters to bring digital ideas to life.
• Digital asset delivery: with an exacting eye, ensure that layouts and assets are pixel perfect.
• Receive asset handoffs, organize them, export and compress, then communicate effectively so they can be easily referenced and integrated by content managers and engineering teams.
• Implement efficient working processes for asset production and enhance communication methods.
• Optimize and compress assets, balance image quality and file weight for responsive viewports.
• Perform visual QA, focusing on asset quality as it interacts with code and design systems.
• Contribute to the design and production of large-scale digital projects for Google including e-commerce, content, branding, social and more.
• Build presentations, craft documentation and deliver asset kits to developers and other team members.
• Design, repurpose and package regional kits for global regions.
• Acts as a leader and a team player by contributing to the creative execution of the company’s efforts and putting the client and the team before yourself.
• Responsible for bringing a point-of-view with fresh perspectives to the team.
• Take on other duties and responsibilities as assigned.
• Work with minimal processes in place, solving problems by being optimistic and using proactive thought processes and skills.
  
  
  

WHAT YOU WILL BRING:

2-3 years experience working on e-commerce, design systems or other web/digital platforms.

Knowledge, communicative and analytical skills equivalent to those normally obtained through receipt of a Bachelor's Degree in a design, visual arts or a related field, or equivalent years of additional related professional experience.

Knowledge of visual design, user-centered experience design, interaction design, brand development, and the creative process.

Design tool mastery:

• Figma or similar tools - proven experience using components and design system libraries.
• Photoshop, from a technical perspective - understanding layer interactions such as blending mode, masking, artboards, smart objects; export settings and computer graphics (not to be confused with graphic design).
• Strong public speaking skills with the ability to build presentations and confidently present to stakeholders at all levels in a professional and effective manner.
• An open and curious mind in all areas of creative and design work and the ability to remain positive even in the most challenging of situations.
• A solid point-of-view and a collaborative nature.
• Excellent organizational skills and a very high level of attention to detail.
• High level of ability to set goals and priorities in a constantly changing environment.
• Possesses a high level of problem-solving ability in order to develop the solutions needed to address clients needs.
• Follow through and ownership of getting a job completed on time even with tight deadlines.
• Dedicates time to understand the requested task, or feedback and decisions being made. Isn’t afraid to ask questions to ensure clarity for informed decision making.
• Communicates effectively one on one and in large groups.
  
  
  

Recommended Skills and Experience:

• Adobe CC: Illustrator, Acrobat, After Effects
• Web development basics: General understanding of front-end development, including HTML, CSS, and static vs. dynamic web pages.
• Project management tools: JIRA, Asana, Trello, or other job ticketing tools.
• Video format knowledge: General familiarity with video formats, encoding, metadata, and compression.
• Dev tools: Ability to navigate the inspector panel on Chrome for testing purposes.
• Technical communication: Confidence in technical knowledge to communicate expectations accurately with technical teams.
• Automation enthusiast: A mindset for scalability, and interest in leveraging tools to automate work
  
  
  

WE OFFER:

• 15 days holiday (per annum, pro rata)
• A flexible, hybrid working policy
• Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT
• A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities.
• Tons of Office perks in our Toronto office! Enjoy biweekly breakfasts and lunches, tons of free snacks, and of course team events on the regular!
  
  
  

DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DEPT is proud to be an equal opportunity workplace that seeks to recruit, develop, nurture and retain the most talented people from a range of diverse backgrounds, skills and perspectives. We encourage all applications irrespective of gender, race, sexual orientation, religion, age, nationality, marital status, and disability.

DIVERSITY, EQUITY, & INCLUSION

At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.