Director, Supportive Housing and Homelessness

Director, Supportive Housing and Homelessness

The Newfoundland and Labrador Housing Corporation (NL Housing) is a crown corporation whose mandate is to develop and administer housing assistance policy and programs for the benefit of low to moderate income households throughout the province. As the largest landlord in the Province, NL Housing manages a portfolio of over 5,500 units province-wide. The services provided by NL Housing provide clients with access to safe, stable and affordable housing, which is essential to the social, financial, and physical well‐being of individuals, families and communities. There is a wide range of housing needs across the province, from those facing homelessness or at risk of homelessness, to low income households needing assistance to pay rent or complete much‐needed repairs on their homes. For more information on our programs and services, and strategic priorities, please visit our website www.nlhc.nl.ca.

Competition Number: 2024/25-049-200291T
Employment Type: Temporary (to March 31st, 2025)
Department/Region: Community Partnerships and Homelessness
Location: Head Office, St. John's
Posting Status: Internal/External
Closing Date: October 8th, 2024
Salary Scale: $92,673 to $123,950, per annum on the Management Pay Plan 916 Points, 35-hour work week

Position Details

Context:

The Community Partnerships and Homelessness Department provides research and analysis of best practices in social and transitional housing, homelessness prevention; and supports the development of the Provincial Housing & Homelessness Plan. The Department supports the CEO and the Minister Responsible for Housing through the development of position papers and briefing materials to support engagement and partnership across the housing continuum. The Department also provides oversight of the corporation's eviction prevention framework, tenant and community relations program as well as the delivery of the provincial supportive living program, emergency accommodations (including shelters), as well as transition houses.

Duties:

Reporting to the Executive Director, Programs, Community Partnerships, and Homelessness, this position serves as a key member of the corporate senior management team. The incumbent directs research and analysis of best practices in social, transitional, and supportive housing, as well as homelessness prevention. This position will oversee the corporation's emergency accommodations (including shelters), manage transitional/supportive housing initiatives, and chair the federal, provincial, and territorial Supportive Housing and Homelessness Working Group. The incumbent ensures compliance with corporate policies and legislation; leads management staff in planning, organizing, and supervising departmental activities, sets priorities aligned with the corporate vision, and guides staffing decisions. Collaboration with various stakeholders, including executives, other directors, and bargaining unit staff, is critical to meet corporate priorities and client needs. The role prepares and manages departmental budgets, and ensures financial decisions align with public service stewardship. The position fosters a culture of empowerment, continuous improvement, and accountable service delivery, ensures high standards of performance and client service. The incumbent also monitors operational compliance, addresses performance issues, ensures appropriate communication with Human Resources to meet corporate, legislative, and collective agreement requirements, and other duties as required.

Criteria

Screening Criteria:

1. Completion of a Bachelors degree in Business, Commerce, Economics, or the Social Sciences (Equivalencies may be considered)
2. Related, progressive management and leadership experience
3. Experience in Homelessness and/or Supportive Housing programs
4. Experience in strategic planning and/or program development
5. Experience preparing position papers (asset)

Assessment Criteria:

1. Knowledge of housing, homelessness and supportive housing
2. Knowledge of program implementation and evaluation
3. Knowledge of relevant policies and legislation
4. Knowledge of harm reduction and housing first principles
5. Resource management skills (people, budget, information)
6. Crisis and conflict management skills
7. Ability to effectively exchange information (communication and reporting)
8. Leadership skills
9. Strategic planning and decision-making skills
10. Stakeholder collaboration and relationship management

Conditions of Employment

Conditions of Offer:

1. Acceptable Certificate of Conduct

Conditions of Acceptance

1. Acknowledges the requirement for day travel (regular)
2. Acknowledges requirement for after hours work, on call
3. Acknowledges requirement to carry a corporate smart hone
4. Acknowledges the requirement for overnight travel (occasional)
5. Willing to accept requirement for access to private transportation for business purposes

Applicant Information

• Newfoundland Labrador Housing values diversity in the workforce and is an equal opportunity employer.
• Newfoundland and Labrador Housing recognizes the need for work life balance and offers flexible work arrangements.
• Disability related accommodations are available upon request at any stage of the recruitment process by contacting [email protected] or by calling (709) 724-3002.
• Preference will be given to applicants who are legally entitled to work in Canada.
• Applications should be received prior to midnight Newfoundland Standard time on the closing day.
• The applicant is responsible for ensuring that the application submitted clearly demonstrates the required criteria. Applications that do not clearly demonstrate the required screening criteria will be screened out.
• The applicant is responsible for ensuring that the application includes accurate and current contact information, including phone number, mailing and e-mail addresses.
• All information submitted as part of this application must be factual, complete and current to date of submission. Successful applicants will be required to provide proof of stated credentials as part of the selection process.
• This competition may be used to fill future similar vacancies with NL Housing.
• Only successful applicants will be contacted for an interview.
• This is not a position within the Government of Newfoundland and Labrador Public Service.

How to apply:

Applications should be submitted on the Online Job Portal: https://www.nlhc.nl.ca/career-centre/

Please note that applications will not be accepted in-person, by fax, email or mail at this time.