Learning Event Coordinator

Insights is a Learning and Development company which aims to change the world through the power of self-awareness. 

Our core purpose is to create a world where people truly understand themselves and others and are inspired to make a positive difference in everything they do. Like any brilliant team we’re made up of different people. A career at Insights is about welcoming people for who they are, and supporting their journey towards whoever they want to become.

Across the globe our products help people see themselves and others in a new light, to spark stronger connections in our workspaces and beyond. It all starts within. We're always making sense of ourselves - evolving as we move through life. Discovering our own minds means we're committed to constantly expanding them. And we want to shout about it. We love what we do, and we have fun doing it. That's what makes the magic of Insights. We work in a space where everybody belongs, where you can be unapologetically you.

As a Learning Event Coordinator in our Client Services team, you'll play a vital role in ensuring our clients' learning transfer needs are met with excellence. Your responsibilities will include organizing and supporting events, managing logistics, and providing technical support during virtual sessions.

Key Responsibilities:

• Deliver exceptional customer service with a positive outcome mindset.
• Coordinate events using different technology platforms which is done from the office
• Collaborate with Sales, Production, and Finance to enhance the customer journey.
• Serve as a virtual event Producer, offering technical support on platforms like Zoom, Webex and Teams.
• Maintain accurate records and reports in our order management system (D365).
• Identify upselling opportunities to maximize revenue.

Qualifications:

• Strong communication skills and a "how can I help" attitude.
• Bilingual in English and French is required
• Attention to detail and ability to manage multiple tasks under pressure.
• Proficient in various software applications with a knack for learning new technologies quickly.

Location: Halifax (hybrid)

Contract: Permanent, full time

Everyone is welcome at Insights. We’re dedicated to creating a space where you belong — that means accepting you for who you are now and supporting you on your journey towards whoever you want to become.

Our colourful solutions help people see themselves and others in a new light and we love encouraging our diverse global community to experience the transformational power of Insights Discovery. Through listening and learning, we will continue to foster the connections that matter to build a more inclusive culture.

It is in our nature to nurture. We have developed an organisation which puts care for our people, inclusion, belonging and wellbeing at the heart of our approach. We’re strengthened by a community where we work together to co-create a culture that celebrates difference and welcomes everybody.

We love learning. We want to be better tomorrow than we are today and we’re up for the journey. Unapologetically human, undoubtedly individual. Colourful to our core.

Read more about inclusivity at Insights via the vacancy page on our website: https://www.insights.com/inclusively-insights/