Senior ServiceNow Developer

Position Description

• Develops code (writes software application programs). Develops and codes programs to integrate multiple subsystems.
• Identifies and recommends system enhancements to improve or expand customer services by anticipating customer problems and recommending solutions.
• Plans, schedules, and coordinates project design and implementation teams.
• Assists and trains others on technical or industry-related issues. Evaluates hardware or software product alternatives and makes recommendations.
• A vacancy exists for a senior developer to join the team in the delivery and development of this project and to eventually contribute to future enhancement, support and maintenance post-delivery.
• Prime responsibility will be to develop detailed design specifications, create and review code and assess impact on other applications.
• Role will work closely with other team members to ensure consistency in coding standards and approaches and to optimize any synergy and re-use opportunities.
  
  

Your future duties and responsibilities

• Responsible for leading technical aspects of project from inception through to deployment. Participate in analysis and system design specification sessions. Documentation of design options and solutions according to System Development Life Cycle (SDLC) methodology. Ensure that solutions adhere to development best practices and architectural principles.
• Apply analytical skills to resolve problems and deliver viable solutions. Anticipate obstacles and execute proactive approaches to issues. Active participation in issue resolution.
• Provide detailed development estimates to Project Manager for development effort as well as weekly status reporting and budget forecasting!
• Configuration management for the sub projects within the release.
• Responsible for coding, testing, packaging, deployment and support of builds as code is promoted from development, system, acceptance and production environments. May lead code reviews.
• Work closely with System Test Environment Management Team (STEMT) to ensure that environments are fully functional and that builds are properly deployed.
• Participate in development of test strategy, test plans, test cases and testing efforts (unit testing and integration testing of code).
• Provide technical support to business and testing team during testing phases. Track defects, defect triage and resolution.
• Data set up and environment shake down.
• Coaching / mentoring of junior developers.
• Knowledge transfer within group.
• Ensure required documentation is housed in the project repository and that knowledge transfer has occurred to full time staff upon completion of contract term.
  
  

Required Qualifications To Be Successful In This Role

• Minimum 5 years of Development Experience in ServiceNow
• MUST HAVE – CSA And Implementation Specialist Certification
• NICE TO HAVE – Agile, SAFe 6.0, ITIL v 4 Certification
• TOOLS – JIRA/ SN/Confluence
  
  

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Come join our team—one of the largest IT and business consulting services firms in the world.