Vice President, Operations

Job Title: Vice President, Operations

Shift: Monday - Friday Days; hours may vary based on business needs

Salary: $125,000 - $140,000

Location: Burlington, Ontario - South Service Rd & Harvester Rd; on-site daily

Core Responsibilities:

· Manage the Customer Service, Logistics, and Operations departments by providing support and guidance to managers and associates.

· Mentor, evaluate, and drive performance of the Operations team, resolve issues with inefficiency proactively.

· Collaborating with senior management to create business development initiatives that align with company goals and objectives for growth.

· Oversee company budget for projects, operational headcount, and corporate spending; controlling costs and reviewing budget proposals.

· Maintains knowledge of emerging technologies and trends in operations management. Including software, hardware, and systems to ensure that the company remains competitive and to maintain adherence to industry standards.

· Collaborate with HR to recruit and onboard new operations employees, manage performance, address and resolve issues, and review employee compensation, and expand training and development programs.

· Working alongside the company President and Vice President to address company and departmental needs, attract new clients, grow the business, and manage operations.

· Organize and lead meetings with executives and department heads to review management plans and shape company directives.

· Take company responsibility when necessary - in the absence of the President or VP

· Other related duties as assigned.

Candidate Qualities for Success:

· Bold leadership, ability to manage mid-sized team with success.

· Excellent verbal and written communication skills, eloquent and articulate communicator

· Strong organizational and analytical problem-solving skills

· Hands-on, people-focused management style

· Extensive knowledge of customer service procedures and principles

· Working knowledge of services and systems used in the industry

· General knowledge of new trends and technologies in the industry

· Experience with project and budget management

· Creative in developing new strategies to drive process improvement

Education and Experience Requirements:

· Bachelor's degree in Business Administration, Commerce, Logistics or another industry-related field; MBA preferred but not required

· 10+ years of industry experience - focus on North American third-party logistics

· 3-5 years of senior management experience required

· 5-8 years of experience managing process improvement and operations

· Transportation Management Software (TMS) experience required

· Advanced skill in MS Office (Outlook, Word, PowerPoint, Excel)

Incentives and Benefits:

· Health Benefits available after 4-months' probation

· 3-weeks paid vacation time

· On-site free parking

· Opportunities for professional development in a growing organization

Please apply online today! We are interviewing qualified candidates immediately.