Production Supervisor

Job Description

Who we are

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable, and passionate, and who enjoy finding solutions.

If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Some Of What You Will Do

The Print Centre Production Supervisor oversees the operations of the Print Centre Hub. Participates in the development, including quality of work, on time delivery, and driving production volume. Responsible for coaching and providing high quality instruction to the Associates. Supervises performance of direct reports and ensures ongoing performance development.

Specifically, You Will

• Accountable for training and coaching associates in all aspects of copy production and sales.
• Partners with management to performance manage direct reports including documentation.
• Executes production tasks such as processing customer orders in an efficient, accurate manner and paying close attention to detail and instructions, and follow proper production procedures (set up, quality control, and finishing).
• Accountable for the on-time delivery of jobs that are configured as ordered.
• Supports a work environment that fosters team work and individual skills development.
• Promotes a productive work environment through effective utilization of resources.
• Uses a variety of communication tools (one-on-one, department meetings, bulletin boards etc.) to successfully ensure all associates are aware of daily, weekly, and monthly goals.
• Has a complete understanding of company policies and procedures related to their position and direct reports, as outlined in the training checklists.
• Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager.
  
  

Qualifications

Some of what you need

• 2-3 years progressive experience with previous supervisory and coaching experience.
• 1-2 years in a Print environment with a working knowledge of graphic design principles is preferred.
• Successful completion of high school or greater.
  
  

Additional information

• Strong familiarity with digital and specialty print products and production techniques.
• Ability to plan, organize and prioritize efficiently in the Copy Centre Hub.
• Can engage appropriately and develop a team environment.
  
  

Vaccine Requirement

Staples is committed to taking every reasonable precaution to protect our associates, our customers, and the communities we operate in. To support the health and safety of our associates, COVID-19 vaccination is an essential requirement of this position. As such, all offers of employment will be conditional upon either (i) proof of full COVID-19 vaccination or (ii) proof of need for accommodation under relevant human rights legislation, and Staples’s determination that the requested accommodation can be provided without undue hardship. You will be required to submit proof of full vaccination or proof of need for accommodation during our background screening process.