Registration Agent
Métis Nation-Saskatchewan
Date: 2 weeks ago
City: Regina, SK
Contract type: Full time
POSITION TITLE: Registration Agent
DEPARTMENT: Registry
CLASSIFICATION: MGO-03
SALARY RANGE: Staring at $45,900.00 Per Annum
POSITION TYPE: Full-time, Permanent
LOCATION: Regina
ACCOUNTABLE TO: Regional Manager and Registrar
Brief Overview: The Métis Nation – Saskatchewan is seeking a strong team player committed to quality service to carry out objectives of the Registry and to provide a range of service as a Registration Agent. These full-time positions report to the MNS Registry’s Regional Manager. The focus of these positions will be mainly on administration duties, customer service, and data entry. The Registration Agents will work onsite in a secure location within the Metis Nation – Saskatchewan Registry Department. Key Responsibilities:
DEPARTMENT: Registry
CLASSIFICATION: MGO-03
SALARY RANGE: Staring at $45,900.00 Per Annum
POSITION TYPE: Full-time, Permanent
LOCATION: Regina
ACCOUNTABLE TO: Regional Manager and Registrar
Brief Overview: The Métis Nation – Saskatchewan is seeking a strong team player committed to quality service to carry out objectives of the Registry and to provide a range of service as a Registration Agent. These full-time positions report to the MNS Registry’s Regional Manager. The focus of these positions will be mainly on administration duties, customer service, and data entry. The Registration Agents will work onsite in a secure location within the Metis Nation – Saskatchewan Registry Department. Key Responsibilities:
- Act as first point of contact for prospective Métis Nation citizenship applicants by guiding and supporting them through the application process.
- Act as primary point of contact for all inquiries to the MN-S Registry through the main phone line, fax, and email.
- Ensure that the prospective applicant has a clear understanding of the criteria required to apply, based on the bylaws and the MN-S Constitutional definition of Métis.
- Ability to maintain confidentiality and work with appropriate judgement, discretion, and adherence to policy.
- Ensure that all activities are conducted in accordance with established policies and standardized processes.
- Complete the application intake process, including database entry, and general genealogy research.
- Travel for mobile intake sessions which will include overnight travel.
- Any other duties and responsibilities as directed by the Registrar.
- Uphold and abide by MN-S and MN-S Registry policies and procedures and guidelines as established and implemented.
- Post secondary education in office administration or related field.
- A minimum 2 year’s experience in an office environment assisting clients.
- Or a combination of relative experience and education will be considered an asset.
- Excellent oral and written communication skills.
- Ability to act with tact and discretion and maintain confidentiality of clientele.
- Ability to work methodically, accurately and neatly under pressure with shifting deadlines.
- Possess strong organizational and interpersonal skills.
- The ability to work as part of a team or independently.
- Experience using MS Office Suite, Adobe, Zoom, and basic office equipment.
- Trustworthy and reliable.
- Must hold a Valid Saskatchewan driver’s license, have access reliable transportation, and a clean driving abstract.
- Must undergo and produce a clean a Criminal Record Check with the Vulnerable Sector.
- Please submit resume, references, and cover letter by 11:59pm on October 16, 2024.
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