MPS Specialist, Inside Sales

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Managed Print Specialist Role Description

Join our team as a Managed Print Services Specialist (MPSS) and become an integral part of shaping the document processes landscape in the fast-paced technology-driven printing industry. We're seeking dedicated individuals who are excited to make a meaningful impact and thrive in the dynamic world of digital printing solutions.

As a Managed Print Services Specialist, you'll be at the forefront of expanding Managed Print Services contracts within our existing client base and exploring new opportunities with non-Xerox clients. Your expertise in utilizing the Managed Print Services toolset and solutions will be instrumental in enhancing document processes for our clients. You will be aligned by region with Xerox Agents to support their MPS Sales offerings to our mutual clients.

Key Responsibilities of this role:

Achieving Sales Targets:

• Attain Active Devices Managed (ADM) targets for the assigned territory.
• Execute consistent sales activities for deals involving more than 15 units, including leading impactful calls such as Managed Print Services (MPS) Presentations, MPS Assessments, MPS Validation Meetings, and MPS Proposals.
• Develop and implement programs to generate and maintain an adequate pipeline of Managed Print Services leads.
• Sales Strategy and Consultation:
  
  

Serve as an expert in MPS sales cycles:

• Collaborate, with Agencies, Client Managers & Sales Reps, and MPS Consultants to effectively navigate MPS sales cycles.
• Apply a consultative approach to assess client requirements, activity levels, and associated print costs.
• Work closely with sales teams to assist them in achieving their targets.
• Create comprehensive proposals, encompassing floor plans, current costs, and recommended future solutions.
• Utilize Xerox's Print Services Assessment tools to enhance solution recommendations.
  
  

Market Awareness and Innovation:

• Stay updated on current and evolving technologies to incorporate into recommended solutions.
• Represent the sales function while ensuring adherence to company values, pricing, and sales policies, and achieving sales objectives.
• Generate innovative concepts, challenge existing perspectives, and gain stakeholder buy-in for the development of new offerings.
• Provide market insights to support Marketing in enhancing existing services or introducing new ones.
• Conduct initial financial analyses of solutions to showcase compelling financial benefits for both clients and Xerox.
  
  

To excel in this role, you should possess the following qualifications:

• Educational Background: A Bachelor's degree or equivalent experience is preferred, demonstrating your commitment to continuous learning and growth.
• Technology Expertise: Prior experience in technology hardware and services sales is highly preferred, showcasing your industry knowledge and readiness to hit the ground running.
• Exceptional Communication: Exhibit excellent verbal and written communication skills, as effective communication is at the heart of our success.
• Client-Centric Approach: Demonstrate strong client service skills and an innate ability to build rapport with clients, ensuring their needs are met and exceeded.
• Interpersonal Acumen: Showcase great interpersonal, negotiation, and presentation capabilities, enabling you to effectively engage with clients and colleagues.
• Self-Motivation: Possess personal drive and internal motivation, coupled with a relentless pursuit of high achievement in every endeavor.
• Collaborative Spirit: Display an ability to work effectively in a team-oriented environment, fostering a culture of collaboration and shared success.
• Innovation Mindset: Embrace a willingness to take calculated risks and explore innovative, new approaches to meet and exceed client expectations.
• Continuous Learning: Demonstrate a commitment to self-development and a thirst for expanding your knowledge about our clients and the ever-evolving technology landscape.
• Business Acumen: Proficiency in conducting client current state studies, along with business proposal writing skills and the capability to deliver compelling presentations to senior management.
• Relationship Building: Exhibit the ability to identify and cultivate effective relationships with key strategic decision-makers, paving the way for new selling opportunities.
• Proven Track Record: Highlight a proven track record of consistently achieving services revenue and related sales targets, coupled with outstanding client satisfaction metrics.
  
  

Join our team of dedicated professionals who are shaping the future of workplace digital solutions with our clients. If you embody these qualifications and are ready to make a meaningful impact, we encourage you to apply and be a part of our exciting journey.

What We Offer:

At Xerox, we understand that attracting top talent requires more than just a job – it's about providing a fulfilling career experience. When you choose to join our team, you'll embark on a journey filled with opportunities, growth, and rewards. Here's what we have in store for you:

• Competitive Compensation: A competitive package that includes a base salary and commissions, ensuring your hard work is rewarded. We believe in celebrating success. Earn extra rewards for exceeding targets and going the extra mile.
• Comprehensive Benefits Offerings: Our benefits package includes medical, dental, vision, and life insurance to take care of your well-being and provide peace of mind. Benefits commence upon joining our company.
• Paid Holidays and Personal Choice Days: Enjoy paid holidays and personal choice days to balance work and personal life, giving you the flexibility, you need.
• Hybrid Work Environment: Experience the best of both worlds with a hybrid work environment that combines office and remote work options.
• Long-term Savings: Secure your future with a robust defined-contribution (DC) pension plan, designed to support your financial well-being.
• Vacation Allowance: Kickstart your journey with us on the right foot. New employees receive two weeks of paid vacation after their first year.
• Performance Reviews: Receive regular individual performance reviews every six months, fostering continuous growth and development.
• Training Initiatives: Elevate your skills through our in-house training, online learning opportunities, and mentorship programs that nurture your professional growth.
• Charitable Involvement: Be a part of our commitment to the community. Actively participate in selecting charities and enjoy paid time off (up to one paid day annually) to volunteer and make a difference.