Account Supervisor

For us, people always come first. They're the soul of our agency. It takes amazing folks to make amazing work. That's why we make sure everyone who comes through the door is as great as the people who are already here. It's also why we constantly strive to build diverse teams where everyone brings something unique to the table. Because you can't make the unexpected if you only work with the usual suspects. By bringing together diverse thinkers with different backgrounds and perspectives, we validate Bill Bernbach's notion that an idea can turn to dust or magic, depending on the talent that rubs against it. So, come be part of the magic.

As an Account Supervisor, you are the operational lead on the team. You have responsibility for both the day-to-day execution and strategic thinking for your campaigns and projects. Keep in mind, you are only as good as the people who support you, which includes an Account Executive. You are the partner for your clients, who appreciate the value you add to their business and see you as a key contributor. Balancing overall supervision of projects while ensuring quality control is maintained by the team are key skills to your success. Broadcast, radio, digital assets and website production experience is a core role at this level.

Responsibilities:

Client Relationship: You are the "go-to" and seen as a partner for your clients. Cultivating trusting relationships with your clients, you become an expert in their business and the forces that shape it.

Project Stewardship: Owning key client projects, partnering closely with Program Management to ensure successful delivery while supporting Strategy and Creative with all relevant client and category information.

Integration: Strong collaboration across departments and partner agencies, facilitating interdisciplinary project success.

Problem-solving: Anticipate problems before they arise and proactively provide solutions.

Team Building: Managing their project reports with empathy and ensuring team members across disciplines are well-informed and aligned.

Strategy: Provides accurate and timely product forecasts, manages quarterly reconciliations and billing; builds SOW with Supervisor; lead financial contact for client inquiries.

Client Growth: Develops and maintains contact with clients to ensure that the agency is aware of business opportunities and/or significant changes in client's business structure. Actively develops presentations to sell recommendations to clients. Concentrates on organic growth of the business.

Qualifications:

• 4+ years of experience in account management
• Demonstrated financial responsibility and client management
• Proven experience in managing multiple clients, a digital native who is comfortable building integrated campaigns and leading diverse teams
• Broad range of experience across business categories
• Solid reputation, support with examples of; negotiating skills, and delivering growth by identifying and building business opportunities.
  
  

DDB is committed to diversity in its workforce and is proud to be an equal opportunity employer and to review all of our job postings to minimize biased language. DDB does not make hiring or employment decisions on the basis of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law.