Manager Store

Requisition ID: 185716
Career Group: Store Management
Job Category: Retail - Administration
Travel Requirements: 0 - 10%
Job Type: Full-Time

Country: Canada (CA)
Province: Ontario
City: Richmond Hill
Location: 928 Jefferson Square Sobeys

Embark on a rewarding career with Sobeys Inc., celebrated among Canada's Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better - great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready to Make an impact?

The Store Manager will provide and communicate the strategic direction and vision for the store. The Store Managr will manage all facets of store operations and ensure operational excellence in retail merchandising, inventory management, employee engagement, and customer engagement and relations. The Store Manager will coach and develop the store team to provide superior customer service and shopping experiences achieved through execution of strategy, customized for the local market in an engaging working environment, while achieving budgeted financial results.

Provides direction and leadership for store where volume is $10M in annual sales or higher

Here's where you'll be focusing:

People Leadership

• Create a coaching and development culture for all store employees which embraces a passion for food

• Oversee total store talent management including recruitment, succession planning, orientation, training, performance management, and compensation

• Ensure the communication of operational requirements/ changes and store vision to total store

Customer Offering

• Understand and respond to local market needs and competition

• Ensure superior execution of the retail commercial program and provide feedback and recommendations to appropriate parties

• Role model, coach, and reinforce customer service expectations on a daily basis for all staff

• Ensure community presence by working with store management and community partners to host/ support community events

• Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit

• Execute winning conditions as required

Policy/ Regulatory Adherence

• Ensure all applicable company policies and procedures are communicated and adhered

• Responsible for ensuring that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained

Financial

• Participate with local store marketing to identify and capitalize on opportunities within store/ market

• Responsible to ensure efficient operation of the business to achieve all financial targets and deliver on budgeted KPI's

Personal/ Professional Development

• Thoroughly understand all relevant company programs and attend training as required

• Maintain knowledge of current industry trends

Employee Engagement

• Be known as the "employer of choice" by actively supporting an environment of employee engagement

Other Duties

• Order equipment

• Coordinate maintenance of store equipment and repairs

• As requested by the company

What you have to offer:

• Above average oral and written communication skills

• Full knowledge of retail operations and skills throughout the total store

• Proficient use of the Microsoft Office Suite
• Working knowledge of SAP
• High School Diploma

• Three to five years experience as a Department Manager

At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better - physically, financially and emotionally.

Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.

We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
• Access to Virtual Health Care Platform and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
• Learning and Development Resources to fuel your professional growth.
• Parental leave top-up
• Paid Vacation and Days-off

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.