WP4W - Administrative Assistant

At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto Area. Our dedicated team of nearly 400 staff delivers a wide range of innovative, high-quality, and personalized programs and services that empower our clients to prosper and our communities to thrive.We thrive in a OneAchev culture where collaboration and an integrated service delivery will positively impact Achev’s resiliency, agility, success, and growth.

Join us in helping diverse Canadians and newcomers achieve their full potential!

Achev’s latest Impact Report: www.Achev.ca

Summary

For nearly 30 years, Achēv has dedicated itself to helping newcomers and Canadians achieve their full potential. Today, we are one of the largest employment, newcomer, language, and youth services providers in the Greater Toronto Area. We put each client at the centre of our work. Our wide range of high-quality and personalized programs and services provide people from diverse backgrounds with the resources and guidance needed to achieve their goals.

The Workforce Pathways for Women in Senior Care project offers a solution that brings together key stakeholders to upskill and place immigrant & racialized women in the GTA into sustainable careers in the senior care sector. The project leverages an integrated workforce development service model to help women secure meaningful careers while meeting labour market demands & employers' talent needs for a resilient and vibrant workforce.

Duties & Responsibilities

• Assist the Facilitator and Job Coaches with recruitment, screening and outreach activities
• Assist with facilitation of workshops and assisting participants as needed
• Gather and compile receipts for expenses; submit claims for reimbursement; and ensure the required follow-up with clients are completed
• Work together with Job Coaches and Facilitators to ensure there is efficient communication across the team and clients
• Maintain & update client records; provide other forms of administrative support for various team projects and deliverables
• Provide support on Zoom meetings & training sessions, gathering attendance, helping clients with login issues etc.
• Prepare and mail information packages to new clients
• Answer phones and respond to inquiries from clients in a timely, friendly, knowledgeable and professional manner
• Assist with administrative tasks such as tracking, submitting attendance, communicating with clients and service providers
• Order and keep an inventory of office supplies
• Register clients and organize client questionnaires and evaluations
• Contribute to team cohesiveness and team building
• Undertake other duties assigned by the Project Manager
  
  

Qualifications

• Possess solid administrative skills and have a demonstrated ability in the use of MS office products, web browsers and online research tools and social media
• Experience working in a customer service or direct delivery of services to the public in an administrative capacity, public relations or related role
• Excellent written and verbal communication skills
• Knowledge of job search strategies
• Excellent communication, interpersonal and customer service skills
• Enjoy a wide variety of tasks in a fast-paced environment
• Strong team player with the ability to prioritize and problem solve
• Experience working with diverse cultural groups
  
  

Note

Start Date: October 16, 2024

End Date: March 31, 2025

Temporary Role

We’re looking to welcome people to our diverse, inclusive, and authentic workplace. We especially welcome applications from members of racialized groups, Indigenous peoples, persons with disabilities, persons of diverse sexual orientations and gender identities and others with the skills and knowledge to productively engage with diverse communities. We are committed to a selection process and work environment that is inclusive and barrier-free. So, if you’re excited about this role or another one, please apply on our website www.achev.ca