Sr. UX Designer

Jitterbit is a leading data, application, and process workflow automation solution. Rooted in iPaaS and fueled by an ambitious vision, we integrate critical business processes to deliver the experiences and insights needed by enterprises of all sizes to accelerate their digital journey and future proof their business. Simply put, we power people to perform their best.

Jitterbit empowers business transformation by automating critical business processes for faster, more informed decision-making. Jitterbit is the only provider to seamlessly combine and simplify the power of integration, APIM, and no-code app creation to amplify the value of your tech stack and speed up your digital journey. Organizations worldwide rely on Jitterbit’s experience and expertise to help them save time and money, while creating exceptional experiences, now and into the future.

Jitterbit is looking for an experienced, customer-obsessed Senior UX Designer to join our Web & Digital Strategy team. You will be a key contributor to the continual evolution of our customer-facing website, helping to improve overall usability, optimize user journeys, and increase conversion rates.

What You’ll Do:

• Collaborate with internal stakeholders to understand ongoing business needs and goals

• Conduct competitive and comparative research to understand how the industry as a whole is evolving

• Create detailed wireframes, journey maps and user flows that address business and user needs

• Work with developers to ensure accurate implementation of UX designs

• Assist with A/B testing initiatives to identify incremental changes to website content and design that will contribute to site experience and performance improvements

• Review behavioral and analytics reports to gain insight into how users engage with our website, and identity opportunities for improvement

• Create new web pages in our CMS (WordPress), and manage ongoing content updates for existing pages

• Collaborate with the Marketing design team to integrate visual and brand identity into the web experience, and develop additional graphic assets as required

• Ensure all designs are scalable and responsive, optimized for different devices and screen sizes

• Review content structure and recommend information architecture improvements

• Keep up to date with industry trends in all fields that relate to UI/UX, including mobile design, responsive design, accessibility and evolving web/mobile standards

What You Bring:

• Bachelor’s degree in design, or equivalent professional experience

• 5+ years experience in user interface and interaction design across digital channels

• Expertise in standard UX software and design tools (such as Figma, Sketch, Adobe XD, Adobe Creative Suite)

• Clear understanding and demonstrated experience of user-centered design, planning and conducting user research, A/B testing, usability, and accessibility concerns

• Online portfolio that highlights challenging design problems and creative solutions that led to direct and positive business impact

• Experience and comfort with working in an Agile development environment using tools like Jira

• Ability to collaborate with global cross-functional teams and promote a user-centric culture within an organization

• CMS experience

• Excellent communication and collaboration skills

• Nice to have: B2B SaaS industry experience, WordPress experience

What You’ll Get:

• Work for a growing leader within the Integration Platform as a Service (iPaaS) tech space
• Join a mission-driven company that is transforming the industry by changing the way customers use API creation within business-critical processes
• Career development and mentorship
• A flexible, remote-friendly company with personality and heart

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Jitterbit is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.