Information Management Supervisor

Job Summary

• Manage the activities of the unit by developing plans, establishing priorities, allocating staff to meet branch objectives and adapt to client demands and priorities, as well as evaluating work performance.
• Conduct research and analysis on issues and concerns as identified by management.
• Act as a resource person and provide expertise, advice, guidance, and information concerning digitization / archives technology/production/processes and techniques, as dictated by policy.
• Develop, recommend, implement and maintain policies, procedures and guidelines by collaborating with IM resources and stakeholders.
• Prepare detailed documents and reports on issues pertaining to projects, by gathering information and data, and conducting analysis and assessments of gaps and opportunities.
• Ensure the Digitization / Archives program is compliant in accordance with established IM and life cycle management policies and procedures by conducting regular and ongoing Quality Control and Quality Assurance practices.
• Liaise with other government departments and agencies in order to ensure that the organization is able to remain effective and efficient when new technology/equipment, projects and policies are being developed and introduced.
  
  

Education

• Undergraduate degree and two (2) years of experience*
• College diplomas and four (4) years of experience*
• High school diploma and six (6) years of experience*
  
  

The educational program must be from an accredited learning institution recognized in Canada. If you completed a program outside of Canada, you will be required to obtain proof of a Canadian equivalency at your expense through a recognized credential assessment service.

Note: Any higher level of education in a related field of study could be recognized as experience.

Experience

• *Experience working in an Information Management environment, including research and analysis in support of the digitization, life cycle management and/or archiving of information.
• *Experience writing various types of reports using Microsoft Office suite applications such as Word and Excel.
• *Experience communicating and/or advising employees on policies and procedures.
• One (1) year of formal supervisory experience
  
  

Assets

Assets enhance the ability to perform the work, based on current and future business requirements, but are not strictly required. Assets can help determine the ‘right fit’.

• Experience with the following computer applications: BRS, Palantir, Info Depot, GCDOCS / OTCS, RMIS or RDIMS, Datacap, Scandall Pro, Adobe Pro and/or Kofax Power PDF Advanced.
• Experience reviewing the content of documents for archival significance within the retention procedures/policies/archival disposition schedules.
• Experience with the preparation and digitization of documents, as well as performing quality control / quality assurance on digitized documents/images as part of the digitization process.
  
  

Competencies

• Adaptability / Flexibility
• Analytical skills
• Interpersonal skills
• Supervisory / Management skills
• Organizational skills / Multitasking
  
  

Notes

Candidates who do not currently meet the language requirements of the position may still apply. However, prior to your appointment, you must meet the language requirements of the position as demonstrated by a valid Second Language Evaluation (SLE) results. For bilingual non-imperative positions, offers will be conditional upon meeting the linguistic requirements within two (2) years of appointment.

A written exam will be administered as an assessment tool in order to evaluate the candidates’ relevant technical knowledge and/or other relevant abilities.

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Reference Links

• Salary Grade Breakdown
  
  

Security Requirements

Candidates must be eligible to receive an Enhanced Top Secret security clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense. Drug use is an important factor considered in your reliability and suitability assessment during the selection process. Therefore it is important not to use any illegal drugs from the time you submit your application.

Others

Important

Applicants must clearly demonstrate in their application how they meet each Education and Experience criteria. Failure to do so will result in the applicant being screened out of the career opportunity.

CSIS is a separate employer and is not subject to the Public Service Employment Act (PSEA) . CSIS has its own classification, compensation system, and a different staffing regime. As such, we use a different staffing process and terminology.

CSIS is committed to building a workforce that is truly representative of the Canadians it serves by cultivating a diverse and inclusive workplace environment. This will be achieved by increasing employment equity group representation (including persons with disabilities, visible minorities, Indigenous peoples, and women) at all levels within the organization through hiring and talent management practices. We will also ensure that appropriate accommodations are made (e.g., specialized equipment, changes to physical workspace) to provide employment opportunities for all qualified candidates. In support of achieving a greater, diverse and skilled workforce, we strongly encourage those individuals who belong to one or more of the employment equity groups to self-identify when applying.

Should you require accommodation in relation to a disability, please tell us at the beginning of the selection process. This information will be kept confidential.

CSIS Offices in Canada are located on various ancestral and traditional lands. In the spirit of reconciliation, we acknowledge all Indigenous People across Canada and their connection to these lands.

The personal information provided in your application is protected under the Privacy Act and will be held in Personal Information Bank SIS/P-PU-025.

We thank all applicants for their interest in CSIS. However, only those who are selected for further consideration will be contacted.

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