Analytics Client Consultant

MSCI Inc.


Date: 3 weeks ago
City: Toronto, ON
Contract type: Full time
Your Team Responsibilities

The Analytics Client Consultant acts as a trusted advisor to our clients. Consultants take responsibility and ownership of the client relationship, and look to develop deep linkages with key personnel, and deliver service that is personalized, of high quality, and strongly valued by the client. Consultants help clients make the best use of our products within their investment process and business goals. Consultants are rewarded by high client satisfaction resulting in a high retention rate and opportunities to grow the client relationship. Consultants will also have strong impact in the pre-sales process as a product expert and most importantly as an industry expert that clients rely upon to get the most value out of MSCI products and services.

The candidate will be responsible for a book of clients, in a client facing role, supporting a suite of MSCI products and services. These responsibilities will include sharing best practices on risk management and asset allocation, explaining complex analytics applied to single and multi-asset class portfolios, and partnering with the sales team to provide expertise in client engagements.

Your Key Responsibilities

  • Manage a portfolio of clients with a focus on product usage, analytics support, and account renewal and retention
  • Support the client through providing Best Practices guidance on portfolio construction and optimization, and risk management
  • Own the client relationship and client experience through frequent on-site visits and interaction
  • Proactively engage the client to deepen the relationship across all levels of the client institution
  • Work with other MSCI teams to ensure that all clients requests/inquiries are managed appropriately
  • Training and educating clients on MSCI applications and underlying models and methodologies
  • Work closely with the sales team on potential up-sell opportunities.
  • Keep the client informed of our product roadmap with a focus on the benefits of our product development to their business goals
  • Present at workshops, seminars, and webinars
  • Strong understanding of institutional investment industry

Your Skills And Experience That Will Help You Excel

  • Bachelor's Degree required preferably with a finance/engineering/quantitative background, Master's Degree in a business or quantitative field preferred
  • Professional qualifications such as CFA charter holder, FRM (Financial Risk Manager) a plus
  • Experience with Barra risk models and applications a plus
  • Very strong analytic and quantitative skills as well as appropriate written and verbal communication skills
  • Client relationship management experience with a proven record of accomplishment and experience in the financial services industry
  • Strong time management skills with the ability to handle multiple projects
  • 7+ years working experience in portfolio construction and optimization, risk management, quantitative/proprietary trading, and/or quantitative research specifically in a portfolio management or risk management function

About MSCI

What we offer you

  • Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.
  • Flexible working arrangements, advanced technology, and collaborative workspaces.
  • A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
  • A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.
  • Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.
  • Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.
  • We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.

MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email [email protected] and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

Note on recruitment scams

We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com

Benefits

At MSCI, we provide competitive benefits programs in every region in which we do business.

Wherever you are with us, you will find benefits that can help ensure your health, wellbeing and financial security, so you can be at your best both in work and in your personal life. Our Here For You Employee Assistance Program provides financial and legal advice, confidential emotional support and free access to online information, resources and tools.

Development opportunities

Guided by your manager, our learning and development opportunities empower you to perform at your best, make and impact and shape your career.

Career paths are multidirectional and we believe new and challenging experiences drive personal growth and innovation. With access to LinkedIn Learning Pro and our bespoke Learning@MSCI platform, you can easily customize and tailor your learning journey to accelerate your career.

Recruitment Processs

  • 1 Apply online

First, click Apply and upload a CV that shows us the skills and passion you could bring to this role, as well as your contact details so we can reach out to you.

  • 2 Talk to our recruiter

If you look like a good match, our recruiters will arrange a chat where we’ll ask about your motivations, experience, and background, and where you can ask us anything you want to know about working at MSCI.

  • 3 Interview with our team

If you like what you hear, and we think you have what we need, then it’s time to interview with your future team, either virtually or in the office. These interviews will give you a clear insight into the team and the day-to-day responsibilities of the role.

  • 4 Make your decision

If you’re successful, we’ll make you an offer and give you any further information you need to help you make your decision. If the answer is yes, it’s time for some background checks, and then we’ll welcome you on board!

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