Customer Service Customer Service Representative

Searching for a satisfying career in a growing industry that has a positive impact on people? Everything we do here at CAN-med contributes to improving our customers’ lives. We work closely with industry partners and healthcare providers to develop solutions to help Canadians live healthier lives. We need people like you to help us, help them. Join our CAN-med team and open the door to a rewarding and impactful career.

The Opportunity

CAN-med Healthcare is searching for a Customer Service Representative to join our team in Halifax, NS. If you are personable, a great communicator, energetic and able to work independently as well as part of a team, you are our ideal candidate!

CAN-med Healthcare, a division on IMP Group Ltd, is a Canadian-owned, value-added distributor of medical surgical, health imaging, dental, mobility and home health care products and services. Join our team and directly make a difference. Leave every workday with the feeling of completing rewarding and meaningful work with a positive impact.

What You Will Do

• Responsible for responding to customer inquiries, process customer orders as well as developing and maintaining customer relationships
• Provide extraordinary customer service over phone, email and in person
• Work closely with Sales Representatives and Logistics to ensure smooth flow of information
• Assist customers by providing general and technical product information
• Assist customers with back orders, delivery dates and product returns
  
  

What We Offer You

• Comprehensive health and dental benefits
• RRSP contribution matching
• Professional development and training opportunities
  
  

What You Need To Succeed

• High School Diploma or equivalent
• Previous experience in customer service and/or the healthcare industry
• Strong knowledge with Microsoft excel and word
• Superior oral and written skills
  
  

If you are interested in joining our winning team and have what it takes to be successful in a dynamic industry, we want to hear from you!

CAN-med is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Aboriginal people, visible minority groups, persons with disabilities and women in occupations and positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self-identify on either your cover letter or resume.

CAN-med Healthcare is a division of IMP Group Limited.