Financial Services Representative - 4 Month Contract (Part-Time) - Br 26

Vancity is the largest private sector Living Wage Employer in Canada and have been consistently recognized as one of the Top Employers in Canada. Come join our team of 2,600 diverse individuals and access competitive rewards & benefits, all while knowing you are a part of a greater movement.

As a Financial Services Representative you will build relationships by learning more about our members while assisting them with their banking transactions. Demonstrating excellent communication and interpersonal skills you will be the trusted advisor for members who value the branch experience.

We are hiring for 2 Part-Time, Temporary (4 month contract) roles located at Richmond Community Branch (Br 26) and reports directly to the Assistant Branch Manager.

A Typical Day Would Involve

• Performing member transactions consistent with established standards so that a high level of quality service delivery is achieved.
• Identifying and assessing member/prospect needs to provide appropriate products, services and referrals.
• Applying branch service standards, policies, procedures and controls to meet compliance requirements and mitigate risk.
• Fully leverage and utilize the technical systems available so that the service experience for the member is efficient and seamless.
  
  

You Have

• A High School Diploma and/or equivalent
• working experience interacting with people and businesses in a professional capacity with excellent customer service skills
• Problem solving skills
  
  

Nice To Have

• Language skills in Cantonese or Mandarin
  
  

You Are

• A problem solver – You have an analytical mind and can multi-task to come up with solutions
• Tech-savvy – People often say you’re a quick learner and great with technology & systems
• A great communicator – You find it easy to get to know others and have great conversations
• Ready for a challenge – You have a positive attitude and are able to work in a fast-paced changing environment
  
  

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

Pay range: Level II

Posting Deadline: Thursday, August 15th, 2024 at 4:00pm

At Vancity we’re dedicated to being an inclusive, anti-racist organization with a workforce that reflects the diversity of the communities we serve. We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

Vancity is an inclusive and equitable employer and actively seeks to advance racial equity, inclusion and belonging across the organization. Vancity offers required accommodations in all stages of the recruitment process.  If you require an accommodation, please advise us, and we will work with you to meet your needs