Sales Support, Customer Service Agent, Manufacturing Company, Custom Products

Quantum Management Services Ltd.


Date: 1 week ago
City: Laval, QC
Contract type: Full time
Position: Sales Support, Customer Service Agent, Manufacturing Company, Custom Products

Location: Laval, Chomedey District

Salary: Starting from $50,000 per year or more, depending on experience and qualifications

Job Type: Permanent

Work Schedule: Day shift, Monday to Friday, 40 hours per week, finish at 3 PM on Fridays!

Secure a permanent position as a Customer Service Agent and Sales Support within a growing manufacturing company in Laval!

Offered Conditions

  • Permanent position
  • Quick start
  • 40-hour work week, Monday to Thursday from 8 AM to 5 PM, and Friday from 8 AM to 3 PM
  • Salary to be discussed based on experience, starting from $50,000 per year or more!
  • Possibility of remote work one day per week after completing the training period
  • 2 or 3 weeks of vacation to be discussed based on experience
  • Paid holiday break, company closed during the festive season
  • Job accessible by public transport, Chomedey district
  • Employer-matched retirement plan (REER) after probation
  • Comprehensive benefits after 3 months (life, disability, drug, and dental insurance)
  • Telemedicine program
  • Reimbursement for certain sports activities or gym memberships
  • Stable, well-established, and growing company


Responsibilities

  • Respond to customer calls and emails
  • Provide technical information about the company's custom products
  • Prepare quotes
  • Collaborate with distributors and manufacturing agents
  • Produce quotes by calculating product measurements and quantities from simple plans
  • Track orders and input them into the system
  • Work closely with procurement and logistics teams


Requirements

  • Intermediate proficiency with MS Office, experience with ERP is a strong asset
  • At least 2 years of experience in a similar role in customer service within a manufacturing, construction, or related environment
  • This position requires a high level of proficiency in English, as it will be used frequently for most tasks. You will serve and advise clients and distributors outside of Quebec and provide them with technical information on the company's products


To apply, please contact Marie-Claude Carrier at 450-463-5307 or send your resume in Word or PDF format to the following email: mariec .carrier @quantum .ca .

To apply for this position, you must be legally authorized to work in Canada.

REFER A PERM HIRE AND EARN UP TO $1,000! For more details, click here .

OUR VIRTUAL DOORS ARE OPEN! We’re also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.

CNESST permit numbers: AP-2000158 & AR-2000157

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