Accounts Receivable Specialist

This role ensures that Dehumidified Air Solutions receives payment for its goods and services. The Accounts Receivable Specialist collaborates internally and externally, developing expertise in financial systems to ensure efficient invoicing and payment collection. The role focuses on optimizing cash flow, reducing arrears and bad debts, and analyzing the root cause of accounts using data. It also involves identifying customer payment trends and maintaining close relationships with the internal sales team.

Job Responsibilities

• Help develop a thorough understanding of the Dehumidified Air Solutions organization, customers, receivables and cash request processes and credit management.
• Negotiate/resolve outstanding invoices.
• Resolve billing/shipping discrepancies that delay payments in a timely manner.
• Work with internal and external parties such as sales, customer service, shipping, IT, customers, buyers and carriers to ensure timely payment, credit control and risk management.
• Perform root cause analysis by collecting data, defining the problem, sharing findings, evaluating results and process and testing the best solution.
• Prepare, account, verify and record customer payments and accounts receivable transactions.
• Participate in the review and management of bad debts.
• Perform account reconciliation customers.
• Work with manager to maintain collection targets and overall accounts receivable performance levels.
• Balance daily accounts receivable batches; prepare and distribute revenue reports and statistics to key personnel.
• Ensure customer credits are applied in a timely and accurate manner to ensure accuracy of statement balances.
• Develop and maintain strong working relationships with internal departments and communicate effectively with customer contacts.
• Prepare weekly customer receivables aging review with finance team management.
• Recommend process improvements to strengthen controls, financial performance and data reliability.
• Maintain and update customer files, including name or address changes, mergers or address changes, and communicate information changes to appropriate employees.
• Perform other duties as required and special projects required.
  

Job Requirements

• A graduate degree in finance/accounting is preferred.
• A minimum of 2 years of similar experience in accounts receivable is required, preferably in an industrial environment.
• Strong communication skills and the ability to engage other functional departments and clients.
• Ability to work independently and in a fast-paced environment. Excellent time management and organizational skills.
• Actively seeks opportunities for continuous improvement and KPI performance for assigned account portfolio.
• Advanced knowledge of Microsoft Excel and experience with ERP and reporting systems.
• Ability to resolve issues and conflicts with team members and clients in a constructive manner.
• Ability to perform moderate to complex account reconciliations.
• Attention to detail and high accuracy.
• Bilingual French-English.