Claims Intelligence Senior Insights Analyst

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. Serving Canadians since 1953, Allstate strives to provide reassurance with its "You’re in Good Hands" promise.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Benefits To Joining Allstate

• Flexible Work Arrangements
• Employee discounts (15% on auto and property insurance, plus many other products and services)
• Good Office program (receive up to 400$ back after purchasing office equipment)
• Student Loan Payment Matching Program for Government Student loans
• Comprehensive Retirement Savings Program with employer matched contributions
• Annual Wellness allowance to support employees with improving health and wellbeing
• Personal reflection day
• Tuition Reimbursement
• Working within the community and giving back!
  
  

Role Designation: Hybrid

The Claims Intelligence team within Strategy, Design, and Delivery collaborates primarily with the Claims department, leveraging data and analytics to support strategies and solutions that drive profitable growth. The Claims Intelligence Senior Insights Analyst’s role is to quickly understand our stakeholder’s data and requirements, leveraging strong analytics skills to transform available data into actionable insights.

Accountabilities:

Report Re-Design

• Replace existing stakeholder reports with automated, interactive dashboards enabling powerful data exploration and proactive self-serve analytics
• Innovate and influence the design of new dashboards with a focus on simplicity and usability
• Optimize the data pipeline by improving existing scripts / data update processes
• Provision execution of reporting into data visualization tools by gathering requirements, performing data validation, UAT testing and communicating rollout of new dashboards
• Build on and improve our existing script and report documentation
  
  

Stakeholder Initiative Data Support

• Consolidate analytical and data requirements on project initiatives
• Consult and provide input on current data libraries and reports to help foster the implementation/creation of new initiatives
• Determine the best way to collect and aggregate data to build a easily-maintainable data model / report to support the monitoring of stakeholder initiatives and support its success
• Provide analytical assistance to business partners in enhancing operational excellence and supporting sustainable profitable growth of the business with proactive analytics
  
  

Ad-Hoc Analytics

• Respond to ad-hoc insights requests from our stakeholders by pulling the right data, presenting it in a simple and usable way to answer their questions and help them make decisions
• Simplify data and insights through best practices in data-storytelling and data visualization
  
  

Analytics Leadership

• Act as a subject matter expert on data analytics and visualization within the team, helping align analysts on best practices
• Take the initiative to improve our existing suite of scripts and reports to help foster the creation and implementation of new initiatives
• Ability to take a project management role on analytics initiatives
• Coach and mentor analysts to enable development within the team
  
  

Qualifications:

• Post-Secondary Education in Business, Marketing, Mathematics, Statistics, Computer Sciences, or related field.
• A minimum 3 years experience working in a similar role.
• Exceptional analytical and critical thinking skills
• Must be able to analyze complex data with high accuracy, be open minded towards change, anticipate client needs and work with others to identify and resolve issues
• Must be able to coordinate various priorities under time pressure and ensure alignment to corporate objectives and stakeholder priorities
• Strong communication (written and verbal), collaboration and relationship-building skills
• Demonstrates strong experience in using data to tell a story influencing business decisions and driving stakeholders to action
• Demonstrates competency and proficiency in data extraction and transformation, developing optimized data models for data visualization
• Able to independently lead initiatives and projects from beginning to end, making complex decisions with minimal supervision
  
  

Skills

Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.