Multi Skilled Tech II

This position is responsible for the repair of a wide variety of specialized equipment in an assigned group of 7-Eleven  (family of brands) stores within a geographic area. Service calls are initiated from the store via 7Help work orders to appropriate technician.

Position reports to the Area Facilities Manager.  

Please note: The qualified candidate works after hours calls during regular working days and works a rotational schedule of stores covering off peers on weekends and stat holidays

• Responds to work orders for a wide variety of in-store equipment which include, but may not be limited to Minor repairs of HVAC, minor repairs to refrigeration, hot beverage equipment (ex. coffee, cappuccino) , cold beverage equipment (ex. tea, fountain, FBD/Taylor, FCB, creamer machine), fountain/backroom ice makers, Hot food equipment (ex. fryers, griddles tortilla presses, ovens, roller grills, warmers), fuel dispensers (ex. printers, displays card readers, hanging hardware) etc.
• Responds to work orders related to plumbing, electrical, and general maintenance issues, including working outside on building/roof.
• Exemplifies the 7-Eleven Values and Leadership Principles
• Responsible for ordering and management of parts inventory on truck
• Responsible for replacing ‘plug and play’ equipment as needed
• Schedules and prioritizes duties and work assignments on a daily basis
• Responsible for ordering and management of parts inventory for truck
• Completes required reports and paperwork daily to account for the time and use of parts and materials
• Observes and inspects equipment to determine if servicing or further action is required
• Reads, interprets, and follows procedures described in service manuals per manufacturer guidelines
• Calibrates pumps, dispensers and other equipment in accordance with legal standards
• Recommends when an outside contractor is required to handle a maintenance issue
• Provides training to less experienced technicians as needed
• Completes other duties, including special projects, as assigned by management
• Complies with and follows all safety regulations and protocols

EDUCATION AND EXPERIENCE:

EDUCATION: High School/GED

YEARS OF RELEVANT WORK EXPERIENCE: 2+ years

YEARS OF MANAGEMENT EXPERIENCE: NA

CERTIFICATIONS / LICENSES: Click or tap here to enter certifications/licenses required or preferred. must have certification by one manufacturer/government agency (or equivalent work experience where certification is not required)

SPECIFIC KNOWLEDGE AND SKILLS:

• Show Leadership
• Peer to Peer Tech support
• Effective communication
• Requires little to no direct supervision
• Provides advice and guidance to less experienced personnel as needed
• Projects/Stretch assignments
• Facility location ownership
• Ability to lead the team (meetings, projects…)
• Fills in for AFM during vacations, absences