Director, Technology Enablement (Hybrid - Markham, ON)

Position Type: Full-time

Department: IT

Work Location: Markham, Ontario

Work Hours: Standard Business Hours Monday to Friday

Work Arrangement: Hybrid

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.

Come and join our team! But first, let us tell you why we love working here:

• We are 100% Canadian with locations across the country
• State-of-the-art facilities to provide high-quality products and services
• The opportunity to be a part of a winning, high-performing team
• Collaborative, engaging workplace culture – we are passionate about our people!
• Flexible working environment that promotes a healthy work-life balance
• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
• High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year
• Quarterly virtual social events!
  
  
  

The Opportunity:

Reporting directly to the Chief Information Officer (CIO), the Director of Technology Enablement will play a critical role in designing and managing the ways in which technology enables business capabilities at Sentrex.

This role is crucial in managing the progress of technology efforts and ensuring resources are aligned with our strategic goals. The ideal candidate will have a strong background in agile, a deep understanding of technology trends, and a proven track record of leading successful delivery teams, specifically managing a team of business analysts, project managers, and scrum masters. The successful candidate will be accountable for evolving the ways of working, including how we plan and manage technology deliverables. The role involves working closely with various stakeholders, including internal partners in Pharmacy and PSP, to understand business capability needs, drive business outcomes and ensure continuously improving productivity that is measured through established KPIs.

A Day in the Life (What you will do here):

• Leadership and Strategy:
• Develop and execute the technology delivery strategy aligned with the company’s objectives.
• Lead, mentor, and develop a high-performing team of business analysts, project managers, and scrum masters.
• Project Management:
• Oversee the planning, execution, and delivery of multiple technology projects using scaled Agile methodologies.
• Establish KPIs and dashboards to measure project progress, provide executive visibility to major milestones and align resourcing to agreed upon priorities.
• Stakeholder Management:
• Collaborate with cross-functional teams, including Product Management, DevOps, Data Delivery, to ensure alignment and transparency.
• Communicate project status, risks, and issues to stakeholders effectively.
• Process Improvement:
• Advance the ways of working within the team by implementing agile best practices and maturing enterprise planning process.
• Risk Management:
• Proactively identify potential risks and develop mitigation strategies.
• Ensure compliance with relevant standards and regulations throughout the project lifecycle.
• Innovation and Trends:
• Stay current with industry trends and emerging technologies to drive innovation within the team.
• Evaluate new tools and methodologies to enhance delivery capabilities.
• Assist with other duties as assigned by the manager
  
  

What you need to ensure you are set up for success:

• Bachelor’s degree in Computer Science, Information Technology, or a related field; Master’s degree preferred.
• 8+ years of experience in technology delivery, project management, or a related role, with at least 3 years in a leadership position.
• Proven experience managing teams of business analysts, project managers, and scrum masters.
• Strong understanding of project management methodologies, specifically Scaled Agile.
• Excellent communication, interpersonal, and leadership skills.
• Ability to think strategically while also being detail-oriented.
• Relevant certifications (e.g., PMP, Agile certifications) are a plus.
  
  
  

What makes you a great fit for this team:

• Your commitment to providing a high level of service to your internal and external clients.
• You are highly adaptable with a track record of success during times of growth and organizational change.
• You have a proven track record of developing trust and influence at multiple levels.
• You demonstrate an impactful and candid communication style.
• You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.
  
  
  

Why join Sentrex?

We value our employees! Our permanent full-time employees are provided with a:

• Competitive Salary and generous vacation entitlement
• Wellness Program (5 paid days off for your well-being!)
• Paid Sick Days
• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
• Employee & Family Assistance Program
  
  
  

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Accommodations can be made available upon request for those candidates taking part in the selection process.