Stewardship & Database Coordinator

THE ORGANIZATION:

Ensuring access to essential, life-saving care and equipment and excellence in patient care. That’s what empowers the St. Thomas Elgin General Hospital (STEGH) Foundation team every day. Together, we support our Hospital through fundraising and help provide the heartfelt healthcare our incredible, tight-knit community deserves.

STEGH Foundation was established in 1985. Since this time, over $84 million has been invested into St. Thomas Elgin General Hospital (STEGH). STEGH Foundation mobilizes, connects and stewards the community’s philanthropic investments by raising awareness, and supports health care excellence and state-of-the-art equipment, staff education and capital infrastructure technology focused on patient-centered care at STEGH.

To meet the needs of health care delivery today and into the future, STEGH Foundation continues to strategically plan to ensure our hospital’s healthcare teams have the equipment, facilities and resources necessary to respond to the needs of patients and their families so they can receive care close to home.

STEGH Foundation is currently in the public phase of the Transforming Tomorrow (Diagnostic Imaging Campaign), which is an $8 million fundraising campaign to support the purchase and installation of a Magnetic Resonance Imaging (MRI) machine and the enhancement and expansion of the entire Diagnostic Imaging (DI) Suite, making upgrades to the CT, nuclear medicine, x-ray and ultrasound facilities.

Mission, Vision and Values

Mission – To partner with the community to support OUR Hospital in the delivery of an excellent patient care experience.

Vision – To inspire a lifetime of philanthropic support for our Hospital.

Values – Integrity, Leadership, Community and Results.

POSITION DESCRIPTION:

The Stewardship & Database Coordinator is an essential position that ensures our constituent data base is accurate, current, and used to its highest capabilities and also ensures donors are stewarded timely. The Coordinator is responsible for overseeing and maintaining the STEGH Foundation database, creating and maintaining analytical reports as well as analyzing the data. The Coordinator ensures donor management, recognition, and stewardship activities are performed timely and accurately.

The Stewardship & Database Coordinator maintains the highest standard of professional ethics set forth by the Association of Fundraising Professionals (AFP) and current knowledge of fundraising and philanthropy issues, trends, best practices, and resources.

RESPONSIBILITIES INCLUDE:

Stewardship:

• Supports staff and volunteers in their stewardship activities.
• Supports staff and volunteers in acknowledging donors.
• Assists in the creation and implementation of donor recognition plans, including individualized stewardship and recognition for special donors.
• Supports the Director of Development with coordinating donor meetings, events, and activities.
• Supports the Director of Development and participates in donor recognition events/activities.

Database:

• Proactively recommends best practices for donor and prospect management that aligns with STEGH Foundation’s donor base, mission, vision, and values.
• Formulates and administers procedures to ensure the integrity of the database.
• Serves as the primary administrator of donor and prospect records in the database.
• Documents all donor communication and actions in the donor database.
• Maintains up-to-date constituent data to support an efficient and effective donor cycle and relationship management.
• Performs accurate and consistent gift, constituent, and attribute entries, ensuring contributions are handled precisely how the donor intended.
• Adheres to Foundation’s established donor stewardship procedures, executes timely and relevant gift acknowledgment, ensuring proper donor recognition, privacy, and rights.
• Creates accurate and efficient donor reports utilizing multiple sources while ensuring data integrity.
• Researches and analyzes individual donors and prospects to develop gift growth or acquisition strategies.
• Liaises with the finance department to reconcile gift recording with gift accounting.
• Trains Foundation staff on the database system and events software.
• Performs regular cleanup exercises to ensure data integrity.

Other:

• Participates in professional development activities.
• Performs other duties as assigned by the Director of Development

QUALIFICATIONS & KEY COMPETENCIES:

• Minimum of three (3) years of experience using a Donor Content Management System (CMS), ideally Blackbaud Raisers Edge (RE) Database Systems.
• Proven track record in formulating and administering CMS procedures and business rules.
• Proven ability of creating accurate and consistent reports, queries, and lists from CMS.
• Experience in donor stewardship is considered an asset.
• Experience in prospect research and management is considered an asset.
• Working knowledge of current trends in charitable giving.
• Ability to produce quality materials within tight timeframes and simultaneously manage several projects.
• Exceptional organizational, time management, and problem-solving skills.
• High standards of performance and attention to detail.
• Ability to anticipate problems and manage conflict.
• Poise, confidence, and an ability to handle highly confidential and sensitive information with discretion.
• Proven mastery of Office applications, including Word, Excel, PowerPoint, and Outlook.

The above statements are not intended to encompass all functions and qualifications of the position. Rather, they are intended to provide a general framework of the requirements of the position.

Employees may be required to perform other functions not specifically addressed in this job description.

OPERATIONAL NEEDS:

The Stewardship & Database Coordinator works 37.5 hours per week in a hospital office environment. Occasional work outside of regular office hours will be required during periods of peak activity and at special events. Work may require travel within Elgin County and London area.

The Foundation has a generous benefits package for the successful candidate that includes professional development, a strong health and dental plan, HOOPP Pension Plan and opportunities for growth.

HOW TO APPLY:

Applicants who wish to apply to this position must submit their cover letter and CV directly through the job portal at www.stegh.on.ca on or before October 21, 2024.

St. Thomas Elgin General Hospital Foundation is committed to a barrier-free respectful, accessible and inclusive work place. Upon individual request, the Foundation will endeavour to remove any barrier to the hiring process to accommodate those candidates with disabilities. Please inform us should accommodation be required at any point in the recruitment and selection process.

We thank all applicants who apply for this position, however, only those applicants selected for an interview will be contacted. In accordance with the Freedom of Information and Protection of Privacy Act, personal information will only be used for candidate selection.