Property Coordinator Operations - #24-177

Property Coordinator Operations - #24-177

Ministry/Department: Operations

Competition#: 24-177

Position Status: Permanent

Compensation: $62,000 - $77,000

Classification: Nation Support 3

Location: Surrey/Hybrid

Hours Per Week: 37.5

Date Posted: October 7, 2024

Closing Date: November 18, 2024

Organization: MNBC

About the Opportunity

The Property Coordinator, Operations is pivotal in ensuring efficient coordination of MNBC mixed use properties under the guidance of the Facilities Manager. This role involves the coordination of the operational requirements for MNBC properties including maintenance, tenant relations, leasing, and administrative responsibilities. The Property Coordinator ensures properties are well-maintained, compliant with regulations, and deliver a positive experience for citizens, tenants and stakeholders.

DUTIES & RESPONSIBILITIES

Works directly with the Project Coordinator, Ministry of Housing and Homelessness to support the transition of mixed use, and other development projects from completion to operation.

Property Maintenance:

• Coordinates and oversees all property maintenance activities including repairs, renovations, and routine inspections.

• Arranges and supervises contractors and vendors for maintenance and repairs

• Ensures that all properties adhere to safety standards and regulatory requirements.

Tenant Relations:

• Serves as the primary point of contact for tenants for non-emergency property-related concerns and inquiries.

• Promptly and professionally addresses tenant requests and complaints as they arise.

• Fosters positive relationships with tenants to ensure satisfaction and retention.

Leasing and Vacancy

• Coordinates leasing processes, including tenant screenings and lease negotiations

• Maintains accurate records of leases, tenant information, and rental payments.

• Coordinates move-in and move-out procedures, including inspections and security deposits

• Coordinates lease payments and any additional rents or payments with the MNBC Accounts Payable department.

Administrative Tasks:

• Assists in financial accountability by planning, monitoring and tracking expenditures related to maintenance repairs

and utilities within the property operations budget.

• Maintains organized records and documentation pertaining to property and service history.

• Assists in the creation and implementation of property guidelines, procedures and standard operating procedures.

• Supports and develops tracking systems for cross ministry/department procurements, insurance and asset management.

• Works in partnership with the Facilities Manager to create workplans for the organization’s growth and supports the development and implementation of operational and property-related goals and objectives.

• Prepares reports and presentations on departmental activities as per the annual plan.

Compliance and Regulations:

• Stays updated on local, provincial, and federal regulations governing property management and rental housing through constant communication with the Ministry of Housing, reading and investigating current information by subscribing to newsletters and alerts, joining professional associations, online resources, workshops and seminars, and monitoring government websites.

• Ensures properties comply with all applicable laws, codes, and regulations by conducting regular inspections, keeping informed on regulations through newsletters and alerts, developing compliance plans, engaging with professionals, and ensuring non-compliance issues promptly

• Conducts and documents health and safety inspections as required.

Supervision Given

None

QUALIFICATIONS

• Diploma in Business Administration, Operations, or Property Management, or related field from a recognized post secondary institution.

• Minimum of five (5) years of experience in property/facilities management.

• A combination of education, relevant experience, and training may be considered.

• Experience planning and monitoring budgets.

• Proven ability to develop and implement effective property management strategies and tools.

• Proficiency in property management software and Microsoft Office365.

• Thorough knowledge of relevant laws and regulations governing property management.

• Excellent verbal and written communication and effective listening skills with strong interpersonal abilities including experience with conflict resolution.

• Exceptional organizational skills and ability to manage multiple tasks in a dynamic environment.

• Detail-oriented with a commitment to accuracy and quality.

• Knowledge and/or awareness of the historical and contemporary contributions made by Métis people in B.C.

• Possession of, or the ability to obtain, a Class 5 driver’s licence may be required.

• The position may require the completion of a Criminal Record Check and Vulnerable Sector Check.

How To Apply: Please submit your cover letter, resume, and a copy of your credentials to [email protected], using "Property Coordinator Operations - #24-177" in the subject line of the email.