Bilingual Inside Sales Representative

Company Overview

Arctiq is a leader in professional IT services and managed services across three core Centers of Excellence: Enterprise Security, Modern Infrastructure and Platform Engineering. Renowned for our ability to architect intelligence, we connect, protect, and transform organizations, empowering them to thrive in today's digital landscape. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.

Position Overview

Reporting to the Inside Sales Manager, the Inside Sales Representative (Sales Associate) will be responsible for maintaining the day to day interaction with assigned client base. This role is expected to work closely with the Account Executive on building rapport within end-user accounts, assisting with the quoting, booking and follow-up on all interactions and assisting with general administration duties as required.

This is a hybrid role (2 days in the office and 3 days from home).

Responsibilities

• Working closely with Account Executives in the day to day interaction with end user accounts, as well as the development and on boarding of new clients
• Participation in client meetings and presentations
• Identify and submit opportunity registrations when applicable along with noting potential rebates provided by Vendor Management and Account Executive and submitting claims as required
• Build a strong trustworthy relationship with Account Executive and be able to attend to and be flexible to each individual Account Executive’s needs
• Source product from manufacturers and distributors, obtaining current lead times and availability
• Prepare quotations and templates as required along with processing sales orders according to Arctiq guidelines and submitting to finance team for processing
• Complete and renew all applicable sales certifications
• Develop relationship with Manufacturers and Relevant Distributions contacts
• Assist in coordinating and quoting any logistical requests, working with service providers to fulfill client requests
• Responsible for initiating all product returns within assigned territory and submitting to Finance for tracking and closure
• Create various reports for the Sales team ensuring they are timely and relevant.
• Recommend opportunities for operational and process improvement within the Inside Sales role.
• Handle any special projects as assigned by management
  
  

Qualifications

• Minimum of 2-3 years of experience in a sales support position
• University/College diploma/degree is preferred
• Strong organizational, verbal and written communication skills
• Ability to work independently or in a team environment while functioning well under pressure
• Proficient in Word, Excel and PowerPoint
• Experience in Hubspot and Netsuite is a definite asset
  
  

Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.