Field Service Technician, Bell MTS

Req Id: 418071

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

Position Summary

The Technician is responsible for providing installation, maintenance and repair of a variety of outside plant, voice, data, xDSL, IP, UTV, FiON and audio/video equipment on residential and business customer premises or within the MTS network.

Note: Non-standard hours of work including evenings and weekends.

Primary Qualifications

• Post-secondary education in Communication Engineering Technology, Computer Engineering Technology or Electronic Engineering Technology, or an equivalent combination of education and experience
• Current experience in the installation, maintenance and repair of a variety of copper and FiON based network telecommunications equipment
• Experience in and knowledge of IP networks, equipment and protocols
• Meet the physical requirements of the position including pole climbing, lifting, carrying, climbing and working aloft
• Willing to work in confined areas and work outdoors in all weather conditions
• Willing to complete various security clearance levels to meet customer business requirements
• Willing to work shifts, weekends, and statutory holidays
• Possess a valid Manitoba driver's license and be willing to travel throughout the province by vehicle, boat, airplane, helicopter, fixed wing plane, ATV and snowmobile
• Self-starter and able to work with minimal supervision, with willingness to work independently in remote locations for extended periods of time
  
  

Secondary Qualifications

• PBX Installation and Repair experience with any of the following products: Avaya Aura(RED) or IP Office; Meridian Option 11, 51, 61, 81 or CS1000; Norstar/BCM Series; Mitel 200 or 3300; Panasonic TDA30, TDE100, TDE200 TDE600, NCP 500, NS700, or NS1000; Cisco Communications Manager, Centrex or Hosted IP Telephony
• Experience and/or knowledge in Test Equipment & Testing Principles (OTDR, Light source & Power meter, EXFO MAXTESTER, 3M DYNATEL 2273 Cable Locator)
  
  

We offer

Benefits for technicians located in the Northern Region, North of the 53rd parallel:

• Annual Northern Remoteness Allowance cost of living payment
• Annual Northern Retention premium equal to 8% of regular wages
• Eligibility for additional days of vacation when traveling outside of the Northern Region
• Special Northern leave of 5 days in addition to regular vacation credits
• Eligibility for transportation expense reimbursement for up to 2 trips per year
• Eligibility for transfers with relocation expense reimbursement after qualifying period of service
  
  

In addition, benefits available to all Bell MTS employees include:

• Medical and dental plans, with option for lifestyle account
• Medical leave coverage and life insurance
• Employee and Family Assistance Program, virtual healthcare support
• Pension plan with company matching
• Share purchasing with company matching
• Group savings plans
• Employee discounts
• Annual performance bonus
• Recognition and service awards
• Career growth and learning opportunities
  
  

#EmployeeReferralProgram

Additional Information

Position Type: Union

Job Status: Regular - Full Time

Job Location: Canada : Manitoba : Thompson

Work Arrangement: Full-time in office (meaning that you will be required to perform your work on-site)

Application Deadline: 10/28/2024

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you’ll feel valued, respected and supported as you grow and reach your full potential.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [email protected] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, MB, Thompson

Bell, one of Canada's Top 100 Employers.

418071