Support Professional (Entry Level)
Ericsson
Date: 1 week ago
City: Mississauga, ON
Contract type: Full time
Join our Team
Support Professional
Mississauga, Canada
About this opportunity:
Are you a highly detailed person who’s not afraid of digging into the data and problem solving? Do you love the border between development and product? Ericsson is this place, and we have a great opportunity for you in a fast-paced, highly collaborative technical environment! Craft your future at Ericsson!
What you will do:
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
Salary Range:
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Notice of Job Opportunity – Legal Notices for PERM
We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that´s why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: Canada (CA) || [[location_obj]]
Job details: Integration Engineer
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Support Professional
Mississauga, Canada
About this opportunity:
Are you a highly detailed person who’s not afraid of digging into the data and problem solving? Do you love the border between development and product? Ericsson is this place, and we have a great opportunity for you in a fast-paced, highly collaborative technical environment! Craft your future at Ericsson!
What you will do:
- Troubleshoot customer-reported Cloud Infrastructure issues and Service Requests.
- Deliver remedies, resolutions, and analyses for computer, networking, and storage solutions.
- Work on the integration of multiple products and solutions.
- Provide solution-level support to customers.
- Be on call 24/7 on a rotational basis to handle customer issues, partner concerns, and emergencies.
- Be willing to travel to customer sites as needed for local support activities.
- Use Ericsson standard support tools for ticket management.
- A Bachelor of Science in Engineering or related fields.
- Knowledge of virtualized and cloud-native environments.
- Familiar with Ansible and scripting.
- A proven ability to work and make decisions independently under time pressure.
- The ability to articulate technical issues and resolutions clearly
- Strong analytical and communication skills
- Willingness to travel on short notice.
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
Salary Range:
- Bachelors: $78,850
- Masters: $87,150
- Bachelors: 8,500
- Masters: 11,500
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Notice of Job Opportunity – Legal Notices for PERM
We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that´s why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: Canada (CA) || [[location_obj]]
Job details: Integration Engineer
]]>
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