Bilingual Customer Service Representative (Orders)
Bilingual Source
Date: 1 week ago
City: Cambridge, ON
Contract type: Full time
Remote: Montreal and Ontario (if outside Cambridge 1.5 hours commute)
Preference for Hybrid Cambridge: 3 days in office 2 days from home
Salary: $50k-$55k (annual merit increases + $1-$2k additional)
JOB HOURS: Monday to Friday 8:00 am – 5:00pm (1 hour lunch)
VACATION & BENEFITS: 2 weeks Vacation (Manager is Flexible and open if more time is needed on occasion) + 5 sick days, RRSP company paid employee can contribute additional funds but not necessary. Company matches 50% of the first 9% of your contributions. Standard is 90 days (Health & Dental benefits, Life Insurance, STD & LTD which are shared cost of employee & employer). There are 3 employee options of 1 basic; option 2 standard; option 3 enhanced depending on family situation/need. Also medical, dental, drugs. vision.
Must Have
DUTIES: As a Customer Service Representative, you will assist customers by educating them on our products and services, answering questions, taking and entering orders, utilizing & maintaining multiple software applications including online order guides and basic troubleshooting, interacting and working with company’s internal team including sales, service, procurement, warehouse & shipping, and management etc. as required to ensure our customers’ needs are met.
Preference for Hybrid Cambridge: 3 days in office 2 days from home
Salary: $50k-$55k (annual merit increases + $1-$2k additional)
JOB HOURS: Monday to Friday 8:00 am – 5:00pm (1 hour lunch)
VACATION & BENEFITS: 2 weeks Vacation (Manager is Flexible and open if more time is needed on occasion) + 5 sick days, RRSP company paid employee can contribute additional funds but not necessary. Company matches 50% of the first 9% of your contributions. Standard is 90 days (Health & Dental benefits, Life Insurance, STD & LTD which are shared cost of employee & employer). There are 3 employee options of 1 basic; option 2 standard; option 3 enhanced depending on family situation/need. Also medical, dental, drugs. vision.
Must Have
- 1+ Years with Escalations/Problem Solving
- 2+ Years Customer Service/Order Management
- French Bilingual
DUTIES: As a Customer Service Representative, you will assist customers by educating them on our products and services, answering questions, taking and entering orders, utilizing & maintaining multiple software applications including online order guides and basic troubleshooting, interacting and working with company’s internal team including sales, service, procurement, warehouse & shipping, and management etc. as required to ensure our customers’ needs are met.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Electrician
RDJ Bakeries Ltd.,
Cambridge, ON
1 day ago
Job Posting At RDJ Bakeries , we are a well-established leader in the cracker manufacturing industry, recognized across Canada and globally for our exceptional quality products. Our diverse team reflects our commitment to fostering an inclusive workplace where every voice is valued, and our shared passion for excellence and innovation drives everything we do—from our state-of-the-art production processes to our...
Full Time Cold Warehouse Worker - 4:00am start time
Domino's,
Cambridge, ON
1 day ago
MAKE GREAT PIZZA — AND MORE — POSSIBLE Be a part of the world's #1 Pizza company and watch your career grow! Domino's Supply Chain Center is looking for Warehouse Workers to join the team!
The Warehouse Team Member performs order selecting and the loading and unloading of delivery trucks throughout our dry, refrigerated and frozen sections. They also receive and...
Sales Associate
Allianz Partners,
Cambridge, ON
3 days ago
We are seeking a motivated Sales Associate to join our sales team. The ideal candidate will have excellent communication skills, a passion for sales, and a strong desire to assist our customers with their travel insurance needs so they can look forward to a worry-free traveling experience. You will receive inbound telephone inquiries from customers with the intent of promoting...
