Manager, Data Insights & Analytics (Customer & Grid)

The Opportunity

Company, Department: Nova Scotia Power, Reg. Marketing Smart Meter Ops

Location: Halifax, NS

Closing Date: October 25th, 2024

Nova Scotia Power’s greatest source of energy is our people. In a culture focused on safety and our customers, we are committed to providing exceptional electricity service to Nova Scotians and rewarding careers for our employees. We are hiring solution-minded people excited to help us grow into the future. Therefore, we are currently looking to fill the position of Manager, Data Insights & Analytics (Customer & Grid) to join us in supporting Nova Scotia Power’s journey of value creation through data.

As the leader of the Data Insights & Analytics Team you will play a vital role in leveraging data to inform customer insights, optimize operations, enhance efficiency, and drive strategic decision-making. You will advance the data analytics practice in Nova Scotia Power by leading a team of data professionals and through ongoing collaboration with data and business leaders across the organization to develop innovative, value-based solutions for customers. This important role exists within the Customer & Grid Intelligence team of Nova Scotia Power

Key Elements Of This Role Include

As the Manager, Data Insights & Analytics (Customer & Grid), you will be accountable to deliver value through data. You will have the opportunity to:

• Lead a team of data analytics specialists to create analytics products to support the customer & grid management business functions.
• Develop and maintain outstanding working relationships with leaders from a variety of business domains including customer service, engineering, operations, asset management, and IT.
• Maintain visibility and alignment of analytics work across business domains to effectively prioritize use cases and allocate resources to support NS Power strategic objectives.
• Manage external product and service providers in the delivery and ongoing support of analytics solutions.
• Stay updated with the latest trends, technologies, and methodologies in data science, artificial intelligence, machine learning, and identify opportunities to apply them to enhance processes and products.
• Champion the value of analytics to educate and influence the development of analytics skills across the organization.
  

These Skills Will Make You Successful

To thrive in this role, you recognize yourself in most of the following competencies and skills listed below:

• Bachelor's or master's degree in a relevant field (such as data science, statistics, or engineering)
• Proven experience in data analytics, preferably within the energy sector
• Knowledge and practical experience in machine learning, statistical modeling, predictive analytics, and data visualization techniques.
• Proven team leadership, motivational and performance management skills
• Strong written and presentation skills with the ability to organize and convey complex analytics content in a compelling way
• Ability to plan, prioritize, and deliver multiple initiatives and objectives within established timelines
• Experience managing vendors / external service providers
• Exceptional negotiation skills with the ability to influence and resolve complex and critical issues
• Capable of delivering value-based outcomes in support of an industry sector undergoing a generational transformation
• Innovation mindset to support the identification, analysis, and recommendation of new value opportunities
  
  

Learn more about our culture and values

At the Emera Group of Companies, you’ll be part of an inclusive, respectful workplace where everyone is welcomed and supported. Come build a career as unique as you are: making an impact from Atlantic Canada to the world. Your experience and perspective will help us to safely deliver cleaner, more reliable energy to our customers.

If working in an innovative environment, challenging yourself, and shaping a cleaner energy future inspires you, we want to hear from you. Apply by October 25th, 2024, and let us know why this role is right for you.

The perks of joining our team? We offer:

• Flexibility: Hybrid work model with 2 flexible remote workdays.
• Health & Wellbeing: A comprehensive benefits plan, 24/7 access to virtual health care services for you and your family through Dialogue, access to a free on-site fitness centre, Employee and Family Assistance Program, parental leave top-up plan and wellness benefits.
• Grow Your Career: Opportunities to advance within and between our affiliate companies, a focus on employee development and available sponsored education programs.
• Community Engagement & Care: Corporate investments in the places where our people live and work, mentoring opportunities, fundraising-matching, volunteer programs, various committees and employee resource groups, and scholarships for children of employees.
• Competitive Compensation: Short-term incentive plans and a Defined Contribution Pension Plan.
  
  

Diversity, Equity & Inclusion at Emera

As one of Atlantic Canada’s largest publicly traded companies, we are ranked one of Canada’s Top 100 Employers, Top Employers for Young People and Top Diversity Employers. We know our success is driven by our dedicated teams and we strongly encourage applications from all qualified candidates, including persons who identify as racially visible, Indigenous, persons with disabilities, women in underrepresented roles and members of the 2SLGBTQ+ community.

Applicants from these equity groups may self-identify through the online application process. We support candidates and employees with access and accommodation needs and encourage you to let us know when you require accommodation.

Recruitment & Promotion Policy

The success of the Emera Company is driven by its people: a strong team with a shared commitment to support the Emera Company mission and values. The purpose of our recruitment policy is to provide a consistent framework to support fair and equitable attraction, hiring, and retention of the best talent for vacant positions. We are dedicated to maintaining a fair hiring process that provides equitable opportunities to all our applicants and is guided by our company values.