Medical Office Assistant

General office management:

- Opening and closing the office (setting alarm, locks, lights)

- Maintaining and ordering office, exam, and clinical supplies (paper, toner, water, bathroom supplies, etc.)

- Keeping office and waiting room neat and tidy

- Cleaning up and disinfecting exam rooms between patients

- Washing dishes, cleaning up kitchen area

- Wiping down commonly touched surfaces in hall and exam rooms with disinfectant on regular schedule

- Potential for occasional evening coverage (e.g., flu shot clinic)

Patient management:

- Greeting patients, escorting patients, assisting those who require physical assistance

- Answering phones, scheduling appointments, calling patients for return office visits

- Maintaining accurate demographic and contact information for patients in our Electronic Medical Record (EMR)

- Contacting consultants and services to arrange appointments as required

- Ensuring requisitions and forms are labeled and completed

- Enforcing office policies with respect to no-shows, late arrivals

- Packaging up specimens for delivery to hospital lab, dropping off specimens when required

- Testing urines (pregnancy test, urinalysis) and entering results into Electronic Medical Record (EMR)

- Checking blood pressures, weight as required and entering into EMR

Data management:

- Scanning results, consult letters and other documents into EMR

- Entering data into EMR (immunizations, ORs, procedures, lab values)

- Managing "EMR Messages": creating tasks appropriately for MDs, accomplishing MOA tasks

- Sorting and distributing labs and mail into folder system

Financial Management:

- Receiving payments and issuing receipts for services not covered by Medicare

- Maintenance of float and petty cash

- Entering Medicare billings for work inside and outside of the office (hospital care, hospital newborns, on call billings, nursing home, alternative clinics if applicable)

- Reconciliation and submission of claims enquiries

- Recording hours worked