Manager-Process Automation

Job Summary

Job Description

What is the opportunity?

As Manager, Process Automation, you will be responsible to manage and ensure all the automations are operating efficiently. You will support newly trained automation analysts and work on the development of new automation.

What will you do?

• Developing and delivering Robotic Process Automation (RPA) solutions
• Support initiatives led by operational excellence managers, business managers or service partners, relating to streamlining processes, and providing data and analytics.
• Responsible for mentoring junior staff, and providing support and assistance to members of the RPA team.
• Supporting the Automation program daily by identifying operational issues that arise with the infrastructure, underlying applications or process failures.
• Being the key relationship contact with CoE to resolve operational issues or escalations.
• Identifying innovative improvement opportunities to address common issues and executing directly or providing details to process designers.
• Responsible for support & Maintenance of existing Automations in production.
  
  

What do you need to succeed?

Must Have:

• Proficiency with Blue Prism
• 3 to 5 years previous experience
• Undergraduate Degree
• Communication skills – written and oral
• Analytical and Financial Skills
  
  

Nice-to-have:

• Undergraduate Degree in Computer Science, Business, Engineering
• Software development – familiarity with higher level programming languages
  
  

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work
  
  

#TechPJ

Job Skills

Agile Methodology, Analytical Thinking, Automation Technology, Business Data Analysis, Business Process Modeling, Coaching, Commercial Acumen, Communication, Critical Thinking, Data Analysis, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Mentorship, People Management, Personal Initiative, Process Automations, Process Streamlining, Requirements Analysis, Solutions Support, Teamwork

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-07-24

Application Deadline:

2024-11-18

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com</a/span>