Chief Information Officer

Based in Winnipeg, TDG is seeking a Chief Information Officer (CIO) to join our team. This role reports to the CEO and serves as a key member of TDG’s highly engaged and high-performing leadership team. As part our Shared Services Platform, supporting multiple brands in Canada and the U.S., this position works across a broad set of business and technology stakeholders to spearhead the technology strategy and execution for The Dufresne Group TDG and Dufresne Spencer Group (DSG).

This role requires a visionary leader who can align IT operations with our company’s strategic objectives, ensuring that our technology infrastructure not only supports the business but drives innovation. The CIO will foster a culture of continuous improvement and innovation, helping the organization to stay ahead in a competitive retail environment.

As the Chief Information Officer, your key accountabilities will include:

• Creating and executing a comprehensive IT strategy aligned with TDG’s business goals, ensuring technology is a driver of innovation, operational efficiency, and guest experience.
• Leading all elements of IT technology that delivers a consistent, reliable, and optimized business and operational experience for all users as well as external providers, customers and clients.
• Working with Senior Leadership and other business areas on the service portfolio and governance required to prioritize resources and develop a multi-year roadmap.
• Creating and aligning an IT value map by linking targeted business outcomes with the future state business capabilities required to achieve them.
• Overseeing the security of TDG’s IT systems, data privacy, and compliance with regulatory requirements, ensuring effective risk management and disaster recovery plans are in place.
• Championing IOS involvement in the IT organization’s innovation efforts and its role in experimenting with new solutions to take advantage of business opportunities.
• Managing the IT budget and ensuring cost-effective technology investments.
• Establishing strong relationships with vendors to ensure efficient delivery of services and products.
• Identifying, recommending, planning and executing implementation of new systems and processes.
• Introducing innovative, differentiating infrastructure and operations capabilities that enhance our overall competitive capabilities and enhance team member productivity.
• Directing testing and development of procedures for disaster recovery and network and system upgrades/changes.
• Overseeing the creation of project plans, resource allocation, task definitions, project estimations, business requirements review and project/release status updates.
• Directing the IOS sourcing strategy and providing executive oversight for strategic vendor and partner relationship management.
• Monitoring the regulatory environment’s impact on security programs and initiatives, including the examination of overall security posture and program effectiveness.
• Utilizing data analytics to inform business decisions, providing leadership with actionable insights into customer behavior, operational efficiency, and market trends.
• Championing the development and implementation of policies, standards and guidelines related to data, network and system security, disaster recovery and business continuity.
• Managing, hiring and developing best-in-class IT talent to support the organization’s rapid growth and increasing investment in technology.
  
  

To Be Successful In This Role, You Will Bring

• Degree in computer science, business, and/or applied experience with certifications. A combination of education and experience will be considered.
• 10+ years of senior leadership experience as an IT leader with proven capability to motivate change and galvanize action through synthesis and interpretation of Infrastructure and operational data.
• Experience in managing muti locations and leading distributed work teams.
• Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies in a multi-site environment.
• Excellent working knowledge of computer systems, security, network communications, systems administration, databases, and phone systems.
• A team player with outstanding technical skills, excellent problem-solving skills and demonstrated leadership ability.
• Demonstrated ability to foster relationships, build trust, and have a proven record of working independently and delivering on commitments.
• Possession of strong strategic vision with the ability to develop and implement a forward-thinking IT strategy that aligns with organizational long-term goals and supports business growth.
• Strong technical aptitude with very high attention to detail and interest surrounding leverage of technology and tools to gain efficiencies and insights.
• Demonstrated ability to make effective decisions while working through complex issues, program, and business interest-related issues.
• High level of resourcefulness, flexibility, and creativity in solving problems.
• Excellent organizational and leadership skills, with demonstrated ability to motivate and lead professionals.