Head Sleep Sales Associate

The Dufresne Group


Date: 1 week ago
City: Winnipeg, MB
Contract type: Full time
The Dufresne Group is the largest licensee of Ashley in Canada, with locations from B.C. to Ontario. Our teams are committed to supporting our guests in finding the perfect home furnishings to help make their space a home.

If you are guest-centric, goal-oriented and want to Make Life Better for our guests and our communities, then we want you on the Ashley Canada team.

Ashley Canada is currently seeking a Head Sleep Sales Associate for our Winnipeg East store located at 1580 Regent Ave W.

Our Sales Team Members are the face of the Ashley brand for our guests, helping them to find the perfect pieces to make their space a home. In the Head Sleep role, you will be a designated lead in selling our Healthy Sleep Systems and will be responsible for training and coaching other Sales Team Members in closing sales in the Bedding department.

Ashley is committed to investing in our team members; we offer:

  • Commission-based compensation based on your written sales, giving you unlimited earning potential directly tied to your performance; in addition, you will earn an hourly premium pay of $3 for all hours worked, and you will be eligible for a monthly bonus.
  • A clear progression path for your development, with the ability to move up and earn higher commissions when you reach specified sales targets
  • Comprehensive benefits plan, educational assistance program and excellent employee discounts
  • A fun and collaborative working environment
  • World class training programs for sales team members and leaders
  • The opportunity to work with a purpose-driven organization that is consistently ranked as one of Canada’s Best Managed Companies

As a Head Sleep Sales Associate, You Will

  • Be knowledgeable in all aspects of the store’s bedding business and oversees the Bedding Gallery.
  • Be responsible for overall bedding performance within a designated Ashley location.
  • Complete the Dream Destination training and demonstrate ability to execute the Dream Destination approach.
  • Assist all guests when a shot called from a Sales Team Member.
  • Scrimmage the Dream experience sales approach with Sales Team.
  • Develop and maintain a prospecting system including outbound calls, leads generated from eCommerce chats, web, telesales, appointments, and walk-in traffic.
  • Maintain the visual standards within the Dream Destination.
  • Successfully complete the Sleep Science training and be certified in Sleep.
  • Sets sales goals for each Sales Team Member with the Store Manager.
  • Meet or exceed store established goals for sales volume, margin, Key Performance Indicators (KPIs), close-ratio, and average sale.
  • Develops sales plans and strategies with Sales Team Members and monitor their progress on performance improvement meetings, close-ratio, average sales, and all KPIs.
  • Provide training and coaching to Sales Team Members on product knowledge, upcoming promotions, selling skills, and administration.
  • Motivates sales team to meet or exceed expectations.
  • Shop the competition regularly.
  • Maintain knowledge of pricing, programs, products, and service.
  • Demonstrate continual learning and improvement of sales skills by actively engaging in Professional Development programs, manager coaching, and online learning as outlined by store/company.

As a Successful Candidate You Will Have The Following

  • 2+ years of proven sales experience in a related (Sleep/Bedding) role.
  • Previous supervisory experience in a team environment is an asset.
  • Proven selling skills, including demonstrating a strong sales approach.
  • Able to learn and retain knowledge of a multitude of products.
  • Ability and willingness to work as part of a sales team, assisting others in achieving team goals.
  • Able to create, design and coordinate attractive room settings that are desirable.
  • Excellent verbal communication and interpersonal skills.
  • Well-organized, ability to follow through with tasks to completion.
  • Excellent coaching and mentoring skills.
  • Strong interpersonal skills.
  • Demonstrated working knowledge of Microsoft Office products and ability to learn in-house computer programs.
  • Must be available to work long hours standing, including days, evenings, and weekends.
  • Must be able to lift and move products up to 30 pounds without a lifting device.
  • Must be available to take and pass in-house training programs on selling and product knowledge.
  • A Criminal Record Check will be required.

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