Senior Business Analyst - Business Transformation Office (Systems)

JOIN US IN ENABLING TRADE THROUGH CANADA'S LARGEST PORT.

The Vancouver Fraser Port Authority is an arm’s-length federal agency responsible for the shared stewardship of the lands and waters that make up the Port of Vancouver, Canada’s largest port. Our mandate, as outlined in the Canada Marine Act, is to enable Canada’s trade objectives on behalf of all Canadians, ensuring the safe movement of goods through the Port of Vancouver while protecting the environment and considering local communities.

As an organization with a significant impact on communities and businesses across Canada, the Vancouver Fraser Port Authority is dedicated to diversity, inclusion, and sustainability. We strive to create a workplace that mirrors the richness of our community, empowering all employees to achieve their full potential.

The senior business analyst - BTO assumes a critical role in the efficient planning and execution of project deliverables by spearheading senior level, complex and multifaceted business analysis activities for system implementation, transformative or optimization initiatives. Employing comprehensive business analysis, proficient requirements management, and user acceptance and adoption techniques, the senior business analyst champions the business perspective throughout the project lifecycle. Ensuring the harmonization of business objectives, processes, system solutions, and data management practices, the incumbent demonstrates expertise in managing client expectations, skillfully eliciting needs and knowledge, analyzing, specifying, and validating requirements and constraints. The senior business analyst furthers project management by facilitating effective collaboration across diverse teams, advising the project manager with substantiated analysis in proactively addressing challenges and identifying project risks. This position leads and delivers analysis endeavors on intricate projects, contributing to the continuous improvement of business analysis practice and to mentoring fellow business analysts.

What You Do

Requirements Management

• Develop detailed artifacts and specifications that cover scoping, options, estimates, functional requirements, and user acceptance testing for complex initiatives, guaranteeing alignment with business needs
• Engage with stakeholders at all levels to elicit requirements, assess feasibility, and conduct scenario assessments for selection and design decisions, fostering inclusive and informed planning processes
• Select, adopt, and adapt the most suitable requirements elicitation and testing methods, tools, and techniques to ensure rigorous analysis and accurate results
• Lead collection, analysis, and cleanup of data for mapping and migration, ensuring data integrity and usability for business operations
• Play a key role in solution design from a functional perspective, ensuring solutions meet business requirements and contribute to the selection process

Project Management

• Lead business analysis-related problem-solving efforts, providing substantiated recommendations with comprehensive analysis, indicators, artifacts, and solutions to the project manager in addressing project challenges
• Identify potential risks through detailed analysis, aiding in the development of mitigation strategies with the project manager
• Produce user guides and training materials to facilitate user adoption and improve customer service, tailored for various audiences
• Deliver findings and analysis in clear, concise, and adaptable formats for all stakeholders, utilizing written, visual, and verbal communication methods
• Establish clear requirements baselines with prioritization and ensure strict adherence to change control procedures, documenting and communicating any requirement changes to minimize impact on project progress and objectives
• Engage in project closure and lessons-learned activities to validate solutions with the business stakeholders, ensuring delivery aligns with business needs and identifying opportunities for continuous improvement

What You Bring

• Bachelor's Degree in an acceptable field of study, preferably in computer science, management information systems or business administration
• Formal education and certification such as the Certified Business Analysis Professional (CBAP) or equivalent, highly preferred
• Minimum five (5) years of direct, recent, and progressive demonstrable experience in business analysis, showcasing a proven track record of requirements elicitation and management
• Demonstrated experience in successfully delivering business analysis for a minimum of 5 full lifecycle systems implementation projects. Proficient knowledge of business analysis per IIBA BABOK Guide. knowledge with Project Management according to PMBOK standards
• Must have prior experience in requirements management for complex systems implementation projects, preferably commercially-off-the-shelf solutions (COTS). Experience in implementing COTS solutions for enterprise functions such as HR, contract management, contract stakeholder engagement and real estate management using both predictive (plan-driven) and adaptive (iterative/agile) approaches
• Experience and proficient in various methods for business process analysis, including creating models, writing test plans and test cases, writing functional requirement specifications supported by various methods such as user stories, system stories, wireframes, entity relationship diagrams (ERD), and system context diagrams
• Thorough understanding of Process Improvement methodologies such as Agile, Six Sigma, BPMN, and RUP
• Intermediate level of proficiency with Excel, Jira, ServiceNow, PowerPoint, SharePoint, and diagraming applications
• Excellent verbal, written, and interpersonal communication skills. Ability to communicate technically and non-technically to diverse audience
• Ability to create impactful presentations and project artifacts
• Talent for translating detailed information into visual summaries for presentations and comprehensive project artifacts
• Effectively applies techniques of analysis as a key strength, involving the selection and use of appropriate analytical and visual models at Enterprise, Business, Software, and Information levels

What We Offer

• Market-competitive base salaries and variable incentive plan
• Generous and inclusive benefits offering including retirement benefits plan
• Earned time off program
• Paid vacation and personal care leave
• Learning, development, and advancement opportunities
• Onsite gym with towel service in a national landmark in the heart of Vancouver’s waterfront
• Friendly, unique, and respectful workplace

Location: Vancouver, Canada

Job type: Bargaining Unit, Full-Time, Permanent, Hybrid

Working environment: Normal office conditions.

Marine Transportation Security Clearance

The incumbent may be required to obtain and maintain a valid marine transportation security clearance as this position is required to access restricted areas/information as defined by the marine transportation security regulations.

This is Canadian-based employment, and it is expected that all employees maintain legal entitlement to work in Canada. Applicants selected to move forward in the hiring process may be subject to background checks, including but not limited to criminal record, credit, and/or reference checks.

At the Vancouver Fraser Port Authority, we are dedicated to employment equity and a workplace reflective of the diversity of our port community. We welcome applications from all qualified candidates including women, persons with disabilities, Indigenous peoples, and members of visible minorities. Reasonable accommodation can be provided in the selection process and while working with the port authority. If you require support applying to our openings, please contact us at [email protected].

We recognize and acknowledge that we are located on the traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations. To learn more about our indigenous relations and commitment to reconciliation, please visit our website.