Boutique Team Leader

Reimagine What Coffee Can Be...

At Nespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better.

By caring for one another, our farmers, suppliers, and the communities we work with, we can make sure every customer has the best possible experience.

To achieve this, we live by four behaviours. We I*nspire, we Care, we Act, and we iN*novate. Each one of these reflects who we are and how we interact with one another and with the world around us. We live a culture that is built on the principle belief that individually and collectively we can.

What about you? Join the Nespresso team! And reimagine what coffee can be. Reimagine what you can become. Together we grow as individuals and teams. And as an organization.

Here’s why we think you should choose us:

• Competitive wage $21/h + Quarterly bonus
• Free coffee machine + Monthly Nespresso credit
• Exclusive employee discounts
• Comprehensive total rewards benefits package including health and dental benefits that start on day one (including massage, mental health coverage, Health Spending Account and vision coverage)
• Lifestyle Spending Account
• Excellent training and development programs
• Growth opportunities
• Free unlimited coffee during working shifts
• Pension plan with competitive employer contributions
• And much more!!
  
  

Position Summary

We are looking for a fulltime Team Leader at our Park Royal location. This role will be responsible for acting as an ambassador of the Nespresso brand while ensuring operational excellence as well as above and beyond customer experience.

A day in the life

• Debriefing team on key objectives and deliverables;
• Analyzing and coaching team on KPI reports;
• Ensuring effective communication with team and store management;
• Creating positive brand experience for all stakeholders;
• Balancing time between administrative and customer service tasks.
  
  

What Will Make You Successful

• Passionate about coffee and sustainability
• 2-3 years’ experience in high-volume retail environment
• Demonstrated excellence in understanding and driving KPIs
• Effective time management and analytical skills
  
  

Nespresso is an equal opportunity employer committed to diversity and inclusion. If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nespresso will work with you to ensure that you are able to fully participate in the process.

Candidates will be considered as they apply.

Nespresso Canada, a division of Nestle Canada!

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