MyHealth Records Manager

Job Information

Job Title: MyHealth Records Manager

Job Requisition ID: 63604

Ministry: Health

Location: Edmonton

Full or Part-Time: Full Time

Hours of Work: 36.25 hours per week

Permanent/Temporary: Permanent

Scope: Open Competition

Closing Date: October 30, 2024

Classification: Manager Zone 2

Salary: $3,241.74 to $4,362.44 bi-weekly ($84.609 - $113,859/year)

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit: https://www.alberta.ca/diversity-inclusion-policy.aspx

The Ministry of Health leads work in the areas of Alberta health insurance and benefits, doctors, hospitals and facilities, and other healthcare supports and information. This includes key systems such as Alberta Netcare, the provincial Elecontric Health Record, and MyHealth Records, an online tool that allows Albertans to view their own electronic health records. For more information on the work Alberta Health does, visit this link: https://www.alberta.ca/health.aspx

Role Responsibilities

Are you a strategic leader passionate about transforming healthcare through digital solutions?

Reporting to the Director, Consumer eHealth within the Strategic IMT Services Branch, the MyHealth Records Manager plays a key role in delivering eHealth solutions directly to Albertans. MyHealth records allows millions of Albertans to securely access their own health information and other resources online. The manager is responsible for working within the constraints of the Health Information Act and other pertinent acts and regulations to provide strategic leadership and oversight of day-to-day operations of the MyHealth Records program and related services within the Branch.

This position leads a team of professional and administrative resources to provide strategic planning, delivery oversight, and operational support to MyHealth Records and other eHealth programs and initiatives. This job is accountable for ensuring operational policies are implemented and the business needs (including project, operational, and governance) of eHealth programs are met. The position is responsible for managing and coordinating the delivery of strategic and technical projects and operational considerations for new system development including external stakeholder engagement, communication, and change management activities.

The role provides leadership in the ongoing evolution and enhancements of systems supporting eHealth programs including communication with external stakeholders on program changes. This involves frequent interactions with vendors, Provincial Health Agencies, other ministries including Technology & Innovation, Service Alberta Red Tape Reduction, other branches within Alberta Health, and other key stakeholders including the Alberta Medical Association, patient advisory groups, clinical working groups, and directly with Albertans. Strong communication, collaboration, analysis, project management, and issues management are key components of this role.

Key Responsibilities

• Oversight of day-to-day operational activities to ensure eHealth services and support are available to Albertans;
• Expertise in strategic planning, program policy, governance support, and program benefits realization;
• Lead the delivery of new eHealth services and enhancements for Albertans while ensuring compliance with pertinent legislations;
• Manage and supervise unit and assigned temporary staff;
• Support contract, grant and vendor management.
  
  

Please click on this link to view the job description for this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This Link Will Assist You With Understanding Competencies

https://www.alberta.ca/system/files/custom_downloaded_images/psc-alberta-public-service-competency-model.pdf .

Our ideal candidate is someone who demonstrates the following competencies:

• Creative Problem Solving - Works in open teams to share ideas and process issues: many of the issues encountered are complex and unique to Alberta's eHealth ecosystem requiring research, brainstorming and out-of the-box thinking to propose viable solutions. This position will often be tasked with coming up with solution to meet emerging needs. The ability to get the right people together to come up with a solution is key.
• Systems Thinking - Takes a long-term view towards organization’s objectives and how to achieve them: this is a provincial service that aims to be citizen and patient centric. The delivery of services is required to recognize linkages across the health system, the government's strategic direction and department's business plan/goals.
• Build Collaborative Environments - Collaborates across functional areas and proactively addresses conflict: systems are integrated with other systems from across the health system and government (e.g. AHS, Alberta Netcare, Service Alberta Digital Identity Services, Health registries, vendor systems). Collaboration with others within and outside of the department is required to ensure technical and business project and operational needs are met.
• Agility - Identifies and manages required change and the associated risks: Implementation and operational issues constantly arise without warning requiring this position to manage them immediately. Adjusting plans and adapting schedule or pivoting to other activities to address new priorities and issues is expected of this position. Ability to manage stress is essential.
• Drive For Results - Takes and delegates responsibility for outcomes: This position has ongoing operational and project activities that support a public-facing provincial service accessed by millions of Albertans. The position requires the capacity to recognize urgency in the delivery on tasks and resolving issues
  
  

Qualifications

University degree in Computer Science, Public Health, and Business, Public Policy or related field, supplemented by a minimum of four (4) years of progressively responsible related employment experience is required.

Equivalency

Related experience or education may be considered as an equivalency on a one for one basis.

• 1 year of education for 1 year of experience; or
• 1 year of experience for 1 year of education
  
  

Required

• Issues management experience;
• Excellent public speaking and presentation skills to senior management.
  
  

Asset

• Project management formal training and /or certification;
• Change management formal training and /or certification;
• Policy development experience.
  
  

A cover letter outlining how your experience relates to the qualifications of this role is required.

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Refer to https://www.alberta.ca/alberta-public-service-minimum-recruitment-standards .

Notes

This competition will be used to staff one (1) full-time permanent position.

Hours of Work

7.25 hours daily/ 36.25 hours weekly, Monday to Friday

Location

ATB Place North, Edmonton, Alberta. This position requires working from the office with an option to qualify for a hybrid work arrangement (in accordance with GOA policy).

Other Information

• This position maybe used to fill future vacancies across the Government of Alberta, at equal or lower classification and salary.
• Top candidates will undergo security screening
  
  

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part time or full time.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service - https://www.alberta.ca/advantages-working-for-alberta-public-service.aspx
• Public Service Pension Plan (PSPP) - https://www.pspp.ca
• Management Employees Pension Plan (MEPP) - https://www.mepp.ca
• Alberta Public Service Benefit Information - https://www.alberta.ca/alberta-public-service-benefits
• Professional learning and development - https://www.alberta.ca/professional-development-support-directive
• Research Alberta Public Service Careers tool – https://researchapscareers.alberta.ca
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
• Leadership and mentorship programs
  
  

How To Apply

Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit https://www.alberta.ca/job-application-resources#before for more information. Please visit Recruitment Principles , for more information.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)( https://www.alberta.ca/international-qualifications-assessment.aspx ) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information ( https://canalliance.org/en/default.html ).

It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.

Closing Statement

This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level.

We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.

If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Abhishek Sharma at [email protected] .