Case Manager

Organization Overview  

LDS - Learn. Develop. Succeed. is a growing, innovative, research-based, educational nonprofit serving children, youth and adults with diagnosed or suspected learning differences such as dyslexia and dyscalculia and other brain-based differences like ADHD and ASD. 

LDS offers individualized, evidence-based, and technology-embracing programs that target student-specific learning needs. Our growing programs and services operate throughout BC online, from our Learning Centers in East Vancouver and North Vancouver, at in-school locations, and in our mobile classroom.   

We provide affordable programs to ensure that all children have an opportunity to realize their full potential. We support learners with early intervention and at all stages of the development cycle, leading to profound, positive changes in student learning and life outcomes. We are scaling up our organization and services to effect system change with material and wide-ranging societal benefits. 

We are a diverse group of inspired, dedicated and caring professionals making a significant impact in the lives of the learners, families and the communities we serve. We seek new skills, energy, and talent to grow our team, deepen our impact, and advance our mission. 

Purpose of Position 

Case Managers monitor the implementation of individualized learning programs and support Instructors with best practices. They support instructors and families by monitoring learning progress and outcomes. The position reports to a senior manager in our education team and works collaboratively with the entire team to ensure the efficacy of service delivery. During the summer, the position may also assist with intakes and planning for the incoming academic year.

Principal Roles and Responsibilities 

- Facilitate communication between instructors and families, and at times with schools and other professionals

- Support instructors in administering learning assessments to evaluate student needs and strengths. 

- Evaluate RISE Learning Plans developed by instructors. Progress monitor over the academic year and recommend adjustments as they are needed. 

- Provide onboarding support and mentoring to new instructors. 

- Participate in observing instructor’s sessions and may contribute to performance reviews. 

- Attend and contribute to bi-weekly case management meetings. 

- Attend educational/instructor in-services and workshops throughout the year. 

- Participate in curriculum/program development or feedback meetings as requested. 

- Coordinate and write student debriefs to ensure individual learning goals align with clinical/assessment data 

*Tasks outside of those explicitly outlined may be expected during times of increased need* 

Competencies

- Strong oral and written abilities in English

- Friendly/personable demeanour

- Strong leadership skills

- Knowledge of Microsoft 365 applications 

Requirements  

- 5+ years of relevant professional experience including experience managing instructors/teachers

- Bachelor's degree or equivalent in a relevant field

- Experience in inclusive education environments

- Experience working with children and youth with diagnosed or suspected learning differences

- Experience working with complex behavioural profiles and/or within Trauma-Informed Practices (asset)

- Ability to use assessment strategies and instruments to identify gaps in learning

- An understanding of the BC curriculum (K-12 preferred), or the ability to gain quick understanding

- Criminal record check with the vulnerable sector

- Eligibility to work in Canada for an indefinite time

Start date: As soon as possible

Reports to: Educational Senior Management Team/Manager

Hours of work: 37.5 hours per week. Typical working hours are 9:30-5:30pm Monday to Friday. Occasional pre-scheduled evenings to 7:30pm and Saturdays 9am to 5pm will be required to facilitate instructor observations and support.  

Remuneration and Benefits: $57,000 - $61,000/yr

- Paid vacation and office closure from December 25 and January 1 that does not count toward your vacation 

- Benefits entitlement after 3 months - Extended Health and Dental

- In-house professional development opportunities

- After one year of continuous service, potential for a remote work-from-home day. 

- Neuroaffirming and inclusive workplace 

- Values-based organization with collaborative peers with a wide range of backgrounds and talents 

- Inclusive culture and innovative workplace with opportunities for new approaches and growth 

LDS is proud to be a Certified Living Wage Employer in BC! 

Location: East Vancouver Learning Centre (3292 - 3298 E Broadway & 2607 Rupert Street). Occasional pre-scheduled travel to North Vancouver, mobile, and at-school program delivery sites will be required.

Job Type: Full-time, permanent

Equity: LDS is committed to employment equity and believes that a workforce that reflects the diversity of the communities we serve strengthens our ability to achieve our mission. We strongly encourage applicants of all genders, ethnic and cultural backgrounds, sexual orientations, abilities, and with a range of life experiences to apply. 

Accessibility: This position works out of our East Vancouver Learning Centre on the basement floor of 2607 Rupert Street. 

How to apply: Please submit a cover letter and current CV directly through our careers page https://ldsociety.ca/careers/ . Applications without a cover letter will not be considered. 

Applications will be considered as received. Only shortlisted candidates will be contacted. Thank you for your interest. We look forward to hearing from you.