Auditor, Flight Operations Quality Assurance

Job Summary

Reporting to the Manager, Flight Operations Quality Assurance, this position supports the continuous improvement of aviation safety at Porter Airlines through focus on the auditing and evaluation of the flight operations management system and operational functions.

Duties & Responsibilities

Specific Responsibilities Include But Are Not Limited To

• Evaluate the conformance of flight operations functions with applicable regulations and standards, and stated operational needs;
• Identify potential hazards to flight operations and areas requiring improvement;
• Assess the effectiveness of safety risk controls;
• Prepare audit plans, checklists, sampling plans and other audit documentation related to internal (first party) audits;
• Develop detailed and evidence-based reports on all assigned audits;
• Participate in periodic departmental safety meetings;
• Maintain the confidentiality of organizational safety reporting systems and information acquired in the course of audit duties;
• Support the conduct of third party audits of Porter as needed;
• Serve as a Safety Ambassador and resource for all employees;
• Actively participates in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy;
• Any other duties as assigned.
  
  

Behavioural Competencies

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
• Teamwork: Working collaboratively with others to achieve organizational goals.
• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
  
  

Qualifications

• Working knowledge of Transport Canada requirements for quality assurance and the IATA operational safety audit program
• Familiarity with commercial flight operations—pilot experience preferred
• Experience in the IOSA certification of a commercial air operator
• Previous experience as an aviation internal auditor
• Excellent time management, written and verbal communication skills; keen attention to detail
• Impartiality, integrity, tenacity, diplomacy and self-reliance are key attributes
• University degree and/or acceptable combination of education, training and/or related work experience
• Ability to secure and maintain restricted airport security clearance
• Must maintain a valid passport; must be able to travel domestically and internationally when required on short notice
  
  

Location

Toronto (Billy Bishop Toronto City Airport - YTZ)

Company Description

Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline in the World Airline Star Rating. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and Twitter.