Client Development Manager (Corporate)

Osler, Hoskin & Harcourt LLP is one of Canada’s leading business law firms. Advising many of Canada’s corporate leaders, as well as U.S. and international parties with extensive interest in Canada, our more than 1,000 firm members are based in offices in Toronto, Montréal, Ottawa, Vancouver, Calgary and New York.

Osler prides itself on attracting and maintaining some of the brightest talent in the legal arena. Our lawyers, students, management and staff have created a unique firm culture which nurtures mentoring and the exchange of ideas. Osler is a dynamic and exciting place to further your career or carve out a new path.

The Client Development Manager provides business development and marketing support to the Corporate practice across the firm. This role works collaboratively with our broader Client Development & Marketing (CD&M) team and reports to the Director, Client & Business Development (Corporate).

Major Responsibilities

• Supports the development of strategic business development and marketing plans, and leads the implementation of tactics to achieve revenue growth objectives identified in the plans
• Leads and supports key account management activities with the goal of strengthening client relationships
• Conducts competitive intelligence research in connection with potential clients or markets, market developments and competitor activities
• Conducts industry and company research on various external tools such as Bloomberg, S&P Capital IQ, and Mergermarket
• Assists in identifying and evaluating new business opportunities and targets, facilitating cross-selling initiatives and participating on client-specific teams
• Supports the pricing function in developing alternative fee arrangements and budgeting for new and existing mandates
• Leads the planning and execution of client seminars, major client events and other educational initiatives
• Evaluates sponsorship and coordinates sponsorship related deliverables (logos, marketing collateral, signage etc.)
• Advises on content and positioning in connection with responses to RFPs, credentials and other sales-related documents as needed
• Identifies opportunities for increased visibility with business, trade and legal media, and working with the firm’s Media Relations Manager, capitalizes on these opportunities
• Leads the development of submissions to approved ranking services and directories (e.g. Chambers and Partners, Bloomberg, LSEG and Mergermarket)
• Coordinates with legal professionals and Marketing team on internal communications requirements, external marketing communications including website content, and thought leadership activities
• Management of attendance at, and business development opportunities stemming from, conferences
• Management of the positioning of corporate practice areas on Osler.com and supporting materials
  
  

Education And Experience

• University degree (preferably in business).
• 5+ years of related marketing or business development experience within a professional services firm.
• An interest in and understanding of capital markets and/or the legal space is mandatory.
• An equivalent combination of education, training and experience may be acceptable.
  
  

Knowledge And Skills

• The ideal candidate will be a confident, proactive, and highly organized individual. Discretion and a strong client service orientation are essential. A certain degree of flexibility is required with respect to hours of work.
• General knowledge of how a law firm and individual practices operate.
• Must be a self-starter and be highly motivated to handle a fast-paced environment.
• A team player who also works well independently.
• Extremely well organized with superb attention to detail, disciplined execution and follow-through skills.
• Excellent time management skills are essential.
• Excellent oral and written communication skills.
• Proficient in MS Office including PowerPoint, Word, Excel and Outlook.
  
  

For the safety of firm members and visitors, Osler is committed to complying with the recommendations of public health authorities, including with respect to adopting mandatory vaccination policies. Employment at Osler is therefore conditional on complying with any vaccination policies that Osler may adopt from time to time in response to the recommendations of public health authorities.

We are currently working in a hybrid work arrangement, which includes a requirement to work primarily in the office and flexibility to work remotely up to 2 days per week.

Accessibility and Accommodation

We thank all applicants for their interest in Osler; however, only chosen applicants will be contacted. Osler is committed to fostering a diverse and inclusive work environment, and we welcome and encourage applications from people with disabilities and people with diverse backgrounds, identities, and cultures. Accommodations are available upon request for candidates in all phases of the selection process.

Background and Reference Checks

Please note that any offer of employment will be conditional upon background and reference checks, including a criminal record check, credit check, and employment and educational verifications.

If you have the required background with the ability to provide exceptional customer service and wish to work in one of Canada's leading law firms, please reply in confidence with a cover letter and résumé by the closing date.

No agencies or phone calls/emails please.