Personal Lines Insurance Account Manager

Insurance Talent Group


Date: 4 days ago
City: Markham, ON
Contract type: Full time
  • Hybrid 3 days in office
  • Comprehensive compensation pacakage including stock options


Client Service Associate - Personal Lines

Markham, Ontario

Our client has an exciting opportunity available for a Personal Lines Account Manager to join a growing team.

WHAT THEY OFFER:

  • Excellent growth and advancement opportunities
  • Annual salary $60,000 to $67,000
  • Generous benefits package: health, dental, vision, etc.
  • Employee Stock Purchase Plan.


WHAT YOU’LL DO:

  • Responsible for the day-to-day account management of an assigned book of business, including but not limited to processing policies/endorsements, invoicing, issuance of certificates of insurance, claims reporting and follow-up as needed, premium breakdowns, auto ID cards, policy changes, review of policy forms, providing coverage comparisons, loss analysis and responding to coverage questions.
  • Build courteous and successful relationships with clients and carriers to improve client retention.
  • Processing and submitting any endorsements on carrier portal or liaison with direct underwriters.
  • Be able to provide proper risk management on client’s profile based on their need and ensure proper insurance coverage and limits are offered to the client.
  • Identify gaps in coverage and consult leadership or producer of options to advise the client.
  • Assist in growing the assigned book of business through account rounding and referrals.
  • Support marketing and sales teams as needed.
  • Follow agency guidelines, policies, and procedures.
  • Promote teamwork, support, knowledge sharing, and a positive attitude in the department.
  • Promote a commitment to achieve or exceed internal and external performance standards.
  • Participate in training opportunities to remain current on industry information, and new products.
  • All other duties as assigned.


WHAT YOU’LL NEED:

  • Minimum 4 years of insurance experience with RIBO License in good standing.
  • Knowledge of Personal Lines Insurance products
  • Strong organizational, good verbal and written communication skills.
  • Strong attention to detail and accuracy.
  • Knowledge of Applied Rating Services.
  • Proficient knowledge of Microsoft Office 365 products, including but not limited to Outlook, Word and Excel.
  • Efficient in TAM and/or EPIC.
  • Positive attitude and ability to multitask.

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