Life Cycle Applications Manager

Location: Ottawa, Canada

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

For decades, Ottawa has been a global technology leader. Today, Canada’s capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada’s best place to live 2017 by Maclean's, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.

Gatineau, Quebec, (Canada), Onsite

Position Summary

Thales Canada Defense and Security, in partnership with MODIS and KWESST, has recently been awarded a contract to support, sustain, operate, and evolve the Information Technology Information Technology Infrastructure and Engineering Environments used by Department of National Defence (DND) DIRECTORATE LAND COMMAND SYSTEMS PROGRAM MANAGEMENT SOFTWARE ENGINEERING FACILITY team. More specifically, supporting the Software Engineering Facility Local Areas Network (DSEF) LAN, manage and support activities related to DLSCPM test environments including various unclassified and classified test lab environments, and at various service levels; and support any additional communities of interest and technical environments as required.

Thales requires a Senior Life Cycle Applications Manager who will be responsible for supporting all SC2PS life cycle application management (LCAM) functions, including software lifecycle management: configuration management, code archiving and storage, versioning, training, documentation, packaging, handling, storage and transportation, problem resolution, and other software maintenance support.

Communicate, update documentation, ensure following processes for delivery to customer with quality control on delivery of such products and review test plans. Manage the lifecycle of applications DND deploys.

Key Areas of Responsibility

• Provide change reports to customer, as authorized by DND.
• Provides software to DND who owns the documentation.
• Identify and develop processes; as well as the delivery to be documented
• Develop and maintain checklists for build and delivery.
• Defining standards and criteria relevant to applications and software maintenance for quality control.
• Work closely with Project Manager to put in place a PM plan, configuration plan, logistics and documentations.
• Re-write documents to reflect the new and current environment.
• Verify progress of bugs and problem reports.
• Map rollouts on how to do builds.
• Work with team of software developers and testers to go through priorities, new version, build, software distribution.
• Track inventory for two products (one of these products is a suite).
• Oversee documentations, version control, and LCA guides for training and SOP output.
• Track and document changes.
• Continue to modernize for agile development environments.
• Migrate tools, support planning, and contribute to automation including implementation of a test plan.
• Establish processes and adherence to these processes.
• Inform on new tools and how to use them.
• Performing software configuration management.
  
  
  

Minimum Qualifications

• Minimum of 4 years of recent experience in security engineering, with experience in a minimum of 4 of the following:
  
  
  

Experience using a recognized Process framework or using a LCMM Handbook.

Experience working on Enterprise Resource Planning (ERP) software (e.g. SAP) for equipment cataloguing.

Experience working on ERP for maintaining and developing checklists.

Experience working on ERP for coordinating equipment or software distribution.

Evaluating and providing solutions to deficiencies in Technical Failure Reports (TFR) and Unsatisfactory Condition Reports (UCR).

Analyzing Statements of Operational Requirements (SOR).

Reviewing Technical Data Packages (TDP).

Planning and executing equipment or software demilitarization and disposal.

• Minimum of 5 years of demonstrated experience as a Security Specialist on Military Command and Control systems.
• Minimum of 3 years of demonstrated experience in the preparation of technical documents including requirements, specification, checklists, bulletins, reports, proposals, equipment and software disposal plans.
  
  
  

Knowledge, Skills, & Abilities:

• Excellent communication skills, both written and verbal. Experience developing briefings notes and presentations to address technical and logistics issues pertaining to equipment or software applications.
• Recognized for ability to engage stakeholders at all levels of the organization and externally with customers. Experience liaising with stakeholders to support the life cycle management of equipment or software applications.
• Providing advice, guidance and recommendations on technical issues to support the decision-making of senior management.
• Proven problem solving and analytic skills with a track record of successful outcomes.
• Strong business acumen and ability to identify and address issues within a complex business environment.
• Capable of developing strong relationships across the business through excellent customer service.
  
  
  

Education:

• College Diploma in Electronics, Computer Technology or a relevant technical field; or Demonstrated Qualification Level 6B (QL6B) in a relevant technical field required to support LCSS and demonstrated minimum substantive rank of Warrant Officer in the Canadian Forces
  
  
  

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!

What We Offer

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.
• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.
• Company paid holidays, vacation days, and paid sick leave.
• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.
• Employee Discounts on home, auto, and gym membership.
  
  
  

Why Join Us?

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Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.