Business Analyst - IT

Recruitment Details

Business Analyst

Department: Innovation & Technology - Transit

Designated Work Location: 414 Osborne: “Hybrid with designated work location ”

Position Type: Temporary, Full-time, up to 2 years term with possibility of extension

Salary

Salary Schedule A1* - $2729.34 to $3665.45 Biweekly (Grade 3**)

Salary Schedule A2* - $2729.34 to $3573.30 Biweekly (Grade 3**)

Posting No: 125200

Closing Date: October 31, 2024

Providing a wide range of services to over half of all Manitobans, The City of Winnipeg is one of the largest employers in Manitoba. We provide a comprehensive range of benefits and career opportunities to our employees. These include competitive salaries, employer-paid benefits, dental and vision care, pension plans, and maternity/parental leave programs. Additionally, we offer education, training, and staff development opportunities to ensure that our employees are equipped with the necessary skills to advance in their careers.

Our Benefits web page provides detailed information about the benefits we offer, and we encourage you to visit it for further information at City of Winnipeg Benefits . We take pride in fostering a , diverse , safe, and healthy workplace where our employees can thrive and achieve their full potential.

Flexible work arrangements, which may include flexible hours, remote work, or a hybrid of remote work may be available; subject to review and approval. Please note that Employees who are approved to work remotely are responsible for and must demonstrate that they are available to return to their Designated Work Location and/or other work location to attend meetings or attend other tasks that occur in person.

The City is committed to attracting and retaining a diverse skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity groups that have been and continue to be underrepresented at the City; Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2SLGBTQQIA+ Peoples and Newcomers are encouraged to self-declare.

Requests for Reasonable Accommodation will be accepted during the hiring process.

Preference to internal applicants may be applied.

Job Profile

Reporting to the Manager of Innovation and Technology for Transit, the Business Analyst is responsible for leading the elicitation, communication, analysis, and documentation of the current and desired needs, requirements, and processes for delivery of city services. This role involves meticulous work, which may be guided, and subject to review by the Project Manager to ensure adherence to the highest standards of quality.

The Business Analyst leads the analysis and conceptual design of the solution, documenting business processes and business requirements, functional specifications, and the user experience, identifying opportunities to improve processes, designing acceptance tests, and measuring benefits of completed projects. The Business Analyst also assists in the development of business cases and supports other staff in performing business analysis.

As the Business Analyst Innovation and Technology , you will:

• Develop business cases recommending organizational change based on service needs, options analysis, and cost-benefit projections.
• Lead the elicitation, communication, and documentation of service needs, business processes, business requirements, and functional specifications.
• Develop requirements for procurement to support the creation and evaluation of bids and assist with contract administration during the bid process.
• Implement & develop test plans for information systems.
• Identify and analyze anticipated costs and benefits of alternative solutions.
• Document business, system, data and process models using standard modelling notation, and maintain these artifacts in a central repository.
• Identify and analyze data sets to find ways to solve business problems, increase process efficiency or make business decisions.
• Collaborate with process owners, senior users, technologists, subject matter experts, and third-party partners to identify and resolve gaps between system functionality and business requirements, and design and configure systems.
• Coordinate and facilitate user acceptance testing (UAT) and obtain signoff.
  
  

Your Education And Qualifications Include

• Bachelor’s Degree in a management, business, or technology-focused discipline or equivalent education and experience.
• Related certification such as Certified Business Analysis Professional (CBAP), Certification of Competency in Business Analysis (CCBA), or Professional in Business Analysis (PMI-PBA) is preferred.
• 4 years of experience in performing requirements analysis, project documentation, business/system process change and organization transformation.
• 2 years of experience in procurement, competitive bid processes, and contract administration is an asset.
• Experience working with stakeholders to identify business needs and objectives.
• Experience in business analysis involving business, process, system changes / organizational transformation.
• Experience in documenting business requirements, data analysis and process models, and functional specifications (use cases, user stories with acceptance criteria, business rules).
• Ability to use judgement to form conclusions that may challenge conventional wisdom, ensuring that proposals or arguments are supported by strong logic and a compelling business case.
• Ability to analyze complex issues and work with Supervisor to design practical solutions.
• Ability to establish and maintain positive working relationships with employees at all levels of the organization, external contacts, and the public.
• Excellent verbal communication skills with ability to facilitate discussions and engage and influence partners to achieve target outcomes.
• Strong interpersonal, coaching and mentoring skills with the ability to work effectively in a team environment.
• Exceptional written communication and documentation skills with ability to produce clear and concise business and process requirements and functional specifications.
• Excellent interviewing, influencing, facilitation, negotiation and presentation skills.
• Demonstrated ability to facilitate and coordinate user acceptance testing (UAT) and obtain signoffs.
• Skills in data modelling, data mapping, and systems integration are an asset.
• IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://www.canalliance.org/en/ at application.
  
  

Conditions Of Employment

• The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
• Candidates must receive and maintain a Winnipeg Police Services Criminal Record Check satisfactory to the employer.
  
  

How To Apply

APPLY ONLINE, including all documentation listed below:

• Current resume (Required).
• Applications submitted without REQUIRED documentation will not be considered.
• Your application documents must clearly indicate how you meet the qualifications of the position.*
  
  

Notes

Online applications can be submitted at http://www.winnipeg.ca/hr/ . For instructions on how to apply and how to attach required documents please refer to our FAQ's or contact 311 .

Hours of Work: Monday to Friday, 8:30 a.m. - 4:30 p.m. or as operationally required

Employee Group: WAPSO, Grade 3

Position Reports To: Manager of Innovation and Technology for Transit

• *In accordance with Article 4, an employee who enters the bargaining unit on or after the date of ratification [October 29, 2020] shall be placed on Schedule A-2.
  
  

Employees of the bargaining unit who are on Schedule A-2 at the time of ratification will continue to be paid in accordance with Schedule A-2.

Employees of the bargaining unit who are on Schedule A-1 at the time of ratification will continue to be paid in accordance with Schedule A-1 until they are the successful applicant to a position at a higher Administrative Salary Level (Grade) or they (or the Association on their behalf) initiate a successful reclassification to a higher Administrative Salary Level (Grade) in which case they will be placed on Schedule A-2 and subsequently follow article 25-2 (Position Evaluation - Treatment of Incumbents).

• Candidates may be required to undergo testing to determine their knowledge, abilities and skills as they relate to the qualifications of the position.
• The successful candidate may be required to provide a vehicle for transportation while on City business, subject to the terms and conditions of the City’s Transportation Policy.
  
  

Only candidates selected for interviews will be contacted.